Coordinator for Intake and Support, Student Conduct and Conflict Resolution (SCCR)

Apply now Job no: 539861
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Office/Administrative/Fiscal Support, Student Services
Department:04050000 - SL-DEAN OF STUDENTS

Classification Title: Student Affairs Program Crd
Classification Minimum Requirements:

Master’s degree in an appropriate area of specialization; or a bachelor’s degree in an appropriate area of specialization and two years of appropriate experience; or an equivalent combination of education and experience

Job Description:

35% Intake and Support

  • Manage the intake process for individuals reporting, experiencing, or involved in alleged violations of Sexual Misconduct policies and refer cases to the appropriate SCCR staff member or other university office.
  • Conduct initial assessments, implement supportive actions and facilitate access to campus or community resources such as CARE, Victim Services, and the Behavioral Consultation Team (BCT).
  • Manage active caseloads for cases, ensuring timely follow-up, communication, and documentation at each stage including case closure.
  • Coordinate and conduct meetings with appropriate parties to explain processes, resolution options, and next steps while maintaining a trauma-informed and neutral approach.

25% System Documentation

  • Create new cases, forward and document incoming communications, and ensure all correspondence is properly recorded in Maxient.
  • Track and document case milestones, correspondence, and decisions in Maxient, ensuring cases are accurately tagged, organized, and closed as appropriate. 
  • Update Maxient templates, forms, and processes to align with current practices and compliance standards.

25% Administration

  • Act as resource person who will answer phone calls, emails, and respond to walk-in traffic and explain conduct procedures for students, faculty, staff, families, lawyers, law enforcement, and campus partners.
  • Coordinate and schedule administrative meetings, investigations, and hearings for SCCR staff for Sexual Misconduct and organizational cases.

10% Collaboration

  • Serve as a liaison between Student Conduct and Conflict Resolution and Title IX, law enforcement, and other campus partners to coordinate next steps, share updates, and ensure continuity in case management.
  • Contribute to departmental goals by assisting in the development of outreach materials, forms, and communication templates that improve service and compliance outcomes.
  • Demonstrate professionalism, neutrality, and empathy in all interactions, while maintaining privacy and supporting individuals impacted by trauma.

5% Other duties as assigned

Normal Work Schedule

8 AM to 5 PM with a one-hour meal break.  This position also requires occasional evening and some weekend time commitment.

Expected Salary:

$50,000 - $55,000

Required Qualifications:

Master’s degree in an appropriate area of specialization; or a bachelor’s degree in an appropriate area of specialization and two years of appropriate experience; or an equivalent combination of education and experience

Preferred:
  • Experience with conflict resolution or trauma-informed support services
  • Prior experience with Title IX, student conduct, sexual misconduct, or a related field
  • Demonstrated ability to handle complex and confidential material
Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: No

 

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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