| Job Description: |
35% Intake and Support
- Manage the intake process for individuals reporting, experiencing, or involved in alleged violations of Sexual Misconduct policies and refer cases to the appropriate SCCR staff member or other university office.
- Conduct initial assessments, implement supportive actions and facilitate access to campus or community resources such as CARE, Victim Services, and the Behavioral Consultation Team (BCT).
- Manage active caseloads for cases, ensuring timely follow-up, communication, and documentation at each stage including case closure.
- Coordinate and conduct meetings with appropriate parties to explain processes, resolution options, and next steps while maintaining a trauma-informed and neutral approach.
25% System Documentation
- Create new cases, forward and document incoming communications, and ensure all correspondence is properly recorded in Maxient.
- Track and document case milestones, correspondence, and decisions in Maxient, ensuring cases are accurately tagged, organized, and closed as appropriate.
- Update Maxient templates, forms, and processes to align with current practices and compliance standards.
25% Administration
- Act as resource person who will answer phone calls, emails, and respond to walk-in traffic and explain conduct procedures for students, faculty, staff, families, lawyers, law enforcement, and campus partners.
- Coordinate and schedule administrative meetings, investigations, and hearings for SCCR staff for Sexual Misconduct and organizational cases.
10% Collaboration
- Serve as a liaison between Student Conduct and Conflict Resolution and Title IX, law enforcement, and other campus partners to coordinate next steps, share updates, and ensure continuity in case management.
- Contribute to departmental goals by assisting in the development of outreach materials, forms, and communication templates that improve service and compliance outcomes.
- Demonstrate professionalism, neutrality, and empathy in all interactions, while maintaining privacy and supporting individuals impacted by trauma.
5% Other duties as assigned
Normal Work Schedule
8 AM to 5 PM with a one-hour meal break. This position also requires occasional evening and some weekend time commitment.
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