| Classification Title: |
OPS Web Infrastructure and Systems Support Specialist
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| Classification Minimum Requirements: |
• Associate's degree or bachelor's degree in Information Technology, Computer Science, Information Systems, Web Development, or a related field, or an equivalent combination of education and relevant experience
• Working knowledge of basic web technologies including HTML, CSS, and general website architecture
• Familiarity with one or more programming or scripting languages such as Python, JavaScript, PHP, PowerShell, or Bash
• Familiarity with web servers and web-based technologies
• Strong analytical, troubleshooting, organizational, and problem-solving skills
• Ability to prioritize multiple assignments and work independently while maintaining attention to detail
• Effective written and verbal communication skills
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| Job Description: |
- Support and maintain departmental web servers, web applications, websites, and related technical infrastructure
- Monitor system performance and assist with troubleshooting and resolving issues affecting web-based systems and resources
- Perform maintenance, updates, and documentation of web systems and server assets
- Assist with development, enhancement, and maintenance of internal tools, scripts, and applications
- Support website deployment processes and maintain development, testing, and production environments
- Develop and maintain automation scripts and processes to improve operational efficiency
- Evaluate code to ensure that it is valid, properly structured, secure, aligned with industry standards, and compatible across browsers, devices, and operating systems
- Assist with implementation of system improvements and technical initiatives
- Maintain technical documentation, procedures, and inventories of systems and resources
- Assist with access management, security updates, and general system hardening activities
- Collaborate with departmental staff and technical partners on projects and ongoing system support activities
- Perform other duties as assigned
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| Expected Salary: |
$20-$30 hourly, commensurate with experience
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| Required Qualifications: |
• Associate's degree or bachelor's degree in Information Technology, Computer Science, Information Systems, Web Development, or a related field, or an equivalent combination of education and relevant experience
• Working knowledge of basic web technologies including HTML, CSS, and general website architecture
• Familiarity with one or more programming or scripting languages such as Python, JavaScript, PHP, PowerShell, or Bash
• Familiarity with web servers and web-based technologies
• Strong analytical, troubleshooting, organizational, and problem-solving skills
• Ability to prioritize multiple assignments and work independently while maintaining attention to detail
• Effective written and verbal communication skills
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| Preferred: |
- Experience with Linux-based systems administration
- Experience with Apache, Nginx, IIS, or related web server technologies
- Familiarity with responsive web design principles and browser compatibility considerations
- Experience with Git or version control systems and deployment workflows
- Familiarity with databases such as MySQL, PostgreSQL, or SQL Server
- Experience with APIs, automation tools, or cloud-hosted environments
- Familiarity with web accessibility standards and web security best practices
- Experience supporting or developing web resources in an academic, research, or public-sector environment
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| Special Instructions to Applicants: |
Applicants should submit a resume and a brief cover letter describing relevant experience with web infrastructure, technical development, scripting, server administration, or related technologies.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
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| Health Assessment Required: |
No |