The Student Counseling Spec II (Working Title: Clinical Case Manager) at the University of Florida Counseling and Wellness Center (CWC) and Student Health Care Center (SHCC) serves as an integral member of a multidisciplinary team, delivering brief, population-focused, primary care–oriented behavioral health services with an emphasis on clinical case management across the full continuum of student need. Primary responsibilities include conducting initial evaluations and clinical assessments, determining level of care, developing treatment plans and setting goals, coordinating and facilitating referrals, connecting students to appropriate on- and off-campus resources, collaborating with internal and external providers, offering crisis consultation, and supporting continuity of care. The clinician substantiates services through timely, accurate clinical documentation in compliance with Counseling & Wellness Center (CWC), Student Health Care Center (SHCC), and University of Florida policies and procedures, ensuring coordinated, high-quality care across campus and within the community.
Assisting students with social services:
• Conduct needs assessments and provide case management for students with complex psychosocial and mental health needs.
• Provide follow-up and support for students transitioning from higher levels of care (e.g., hospitalization, intensive outpatient).
• Assist students with access to insurance resources, financial assistance, transportation, housing, and other basic needs.
• Stay informed about emerging best practices and legal regulations related to college mental health and clinical case management.
Provide daytime and on-call crisis services:
• Respond to crisis situations and participate in risk assessment and safety planning as needed.
• Provide warm handoff support by receiving same-day referrals from SHCC primary care and psychiatric providers, offering immediate brief evaluation and assessment and provide connection to appropriate on- and off-campus resources.
Consulting with faculty, staff, students and family members:
• Consult with SHCC primary care, psychiatric providers, CWC clinicians, CARE Team, Student Life staff, faculty, student organizations, and external providers to coordinate care.
• Maintain an updated referral network of community mental health providers, medical providers, hospitals, and support services.
• Provide crisis consultation and case coordination support to primary care and psychiatric providers regarding high-risk students, including facilitating safety planning, hospitalization referrals, and aftercare arrangements.
• Participate in case consultation meetings and multidisciplinary team discussions.
Completing records punctually to record keeping/reporting writing procedures: