Responsible for receiving, sorting, and campus delivery of U.S. Postal Service and UF departmental mail

• Ensure high quality customer service at all times; maintain excellent communications and customer relations with all departments

• Track accountable mail using the QTrak tracking System

Responsible for assisting department in achieving highest performance in daily operations of all mail functions

• Ensure efficient rerouting of misdirected mail via directory services; maintain current knowledge of campus organizational and personnel changes

• Ensure daily completion of mail delivery vehicle usage records; responsible for providing regular feedback concerning vehicle maintenance and upkeep

• Responsible for maintaining and finding ways to improve efficiencies in the mail delivery process; make recommendations for changes to supervisor as needed

Perform daily count of incoming mail and packages including internal campus mail

Responsible for maintaining current knowledge of and ensuring compliance with appropriate guidelines in the following areas:

• Mail and package handling techniques and procedures, including departmental and university policies and procedures

• University of Florida and U.S. Postal Service guidelines for proper handling of hazardous materials that may be received through the mail

• State of Florida and UF traffic regulations

Responsible for serving as a back-up in the processing of outgoing university mail on electronic mail machines including maintaining knowledge of postal rates and regulations to ensure lowest rates for UF departments

Develop reports, handle special projects and other duties as assigned

NORMAL WORK SCHEDULE:

• Bachelor’s degree in appropriate area of specialization and four years of appropriate experience

• Excellent communication skills (verbal and written)

• Demonstrated interpersonal skills including the ability to work effectively in a multicultural environment