Extension Program Assistant

High School diploma or equivalent

Extension Event Planning and Coordination

• Assist Extension faculty with scheduling Extension events (e.g., workshops, symposia, conferences, webinars)
• Assist Extension faculty with coordinating local arrangements for in-person events (e.g., space reservations, accommodations)
• Assist Extension faculty with developing and producing materials and supplies needed on-site for events (e.g., displays, name tags)
• Coordinate with state agencies and associations to secure continuing education credits (CEUs) for event attendees
• Assist Extension faculty with event attendee registration and Q&A (e.g., PEARS and EventBrite registration)
• Process financial documents related to events, like receipts, invoices, and expense reimbursements
• Extension events may include, but are not limited to, county agent In-Service Trainings (ISTs), the Urban Innovation Hub Annual Symposium, a sustainable vegetable production conference, the Southeast Pest Management Conference, and others.

Facilitation of Extension Online Learning

• Fielding questions from clientele regarding Extension Online Learning course offerings
• Assisting with student registrations and receipt of Certificates of Completion
• Assist with the administration of collaborative, multi-faculty Extension Online Learning course offerings
• Coordinate with ENY Extension faculty who have IFAS Extension Online offerings to troubleshoot and answer student questions

Extension Communication

• Work with Extension faculty to develop and/or update web-based educational resources and other modalities
• Work with Extension faculty to assist with minor updates to sunsetting EDIS publications (e.g., hyperlink updates)
• Collaborate with ENY Communications Team to develop ENY Annual Impacts report / infographic
• Collaborate with the ENY Communications Team to develop ENY Extension marketing materials, ads, or newsletters
• Build proficiency in CRM technologies and processes to improve and maintain clientele communication

Capturing Extension Impacts

• Collaborate with Extension faculty in Entomology and Nematology, key collaborators, and the Program Development and Evaluation Center
• Enter clientele evaluation survey data captured by Extension faculty
• Input faculty-developed evaluation surveys into survey tools and delivery platforms
• Distribute and promote faculty-developed surveys to target clientele groups
• Collect impact summaries from ENY Extension faculty
• Maintain a databased of survey results (including clientele testimonials and success stories) that can be queried for reports

$21.07 - 23.95 per hour; commensurate education and experience 

High School diploma or equivalent

Valid driver's license

• Bachelor’s degree in biology, entomology, horticulture, or agricultural education and communication, or other agricultural science discipline.
• Five years of experience working in a similar role may substitute for degree qualifications
• Experience in science communication and customer service.
• Knowledge of biological sciences, especially entomology terminology and methods associated with these sciences.
• Experience with Cooperative Extension
• Ability to work independently
• Proficiency with computer software and services including Microsoft Excel, Word, PowerPoint, Forms, and other applications; Qualtrics; Canvas Learning Management System; EventBrite; Canva or Adobe programs; CRM software and platforms (e.g., Salesforce)
• Must be flexible and able to adjust to changing work priorities and varied assignments
• Customer service-oriented with demonstrated ability to maintain effective work relationships with faculty, staff, students, and diverse professional clientele.

In order to be considered, you must upload your cover letter, resume and list of at least three references.

This is a time-limited position. 

This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.