Admissions Officer III

The University of Florida is seeking an experienced and detail-oriented Admissions Officer III to oversee the day-to-day operations of the Transfer Admissions processing team. In this role, you will evaluate undergraduate admissions applications and transfer credits, ensure compliance with admissions standards, provide exceptional customer service, and supervise and develop Admissions staff.

Key responsibilities include, but are not limited to:

Transfer Admissions Processing

• Review and evaluate undergraduate admissions applications to ensure they meet the university's minimum requirements and standards.
• Assess transfer credits and verify the accuracy and completeness of student submissions for eligibility.
• Collaborate with colleges to manage key processes, including application deadlines, available terms for student entry, and referral standards.
• Ensure decisions are made and communicated by the designated release deadlines.
• Evaluate secondary and post-secondary transcripts to ensure compliance with admissions standards.
• Handle escalated situations and serves as the area expert, providing guidance and solutions for complex cases while maintaining high-quality service standards.
• Optimize the efficiency of the application process.

Customer Service and Support 

• Serve as a point of contact for prospective and current students, parents, and university personnel, including responding to inquiries and communicating with the general public via phone, email, and in-person, disseminating accurate information to students, parents, and key stakeholders across campus.
• Provide support to OneStop staff members with escalated admissions-related inquiries.
• Participate in cross-functional events, advise on committees, and engage in Q&A sessions.
• Assist with the creation of reference materials in support of OneStop staff member training.

Staff Supervision and Development

• Hire, supervise, train, and evaluate full-time staff and student assistants assigned to the area.
• Create training materials and coordinate training for Admissions business processes across all software platforms utilized in the office.
• Coordinate staff work schedules to ensure sufficient office coverage.

Other Duties

• Perform other duties as assigned, including assisting with special projects and supporting other areas of Admissions, as needed.

$52,000 annually

In addition, UF offers the following exceptional benefits:

• Health, Dental, and Vision Insurance
• State Retirement Plans
• Paid Time Off (approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays annually)
• Tuition Assistance (UF Employee Education Program)
• Public Service Loan Forgiveness (PSLF) Eligible Employer

For more information on benefits, please visit UFHR Benefits and Rewards (ufl.edu)

Master's degree in an appropriate area; or a bachelor's degree in an appropriate area and two years of relevant experience.

• Experience supervising a team; demonstrated ability to lead, mentor, and manage staff effectively in a high-paced environment
• Strong attention to detail, with a proven track record of accurately reviewing and processing complex information to maintain high standards of quality and compliance
• Excellent verbal and written communication skills
• Strong interpersonal skills and a demonstrated ability to work and communicate effectively with others
• Ability to exercise good judgment and work with minimal supervision
• Strong organizational and time management skills

Applicants must upload the following documents to be considered for the position:

1. Cover Letter
2. Resume
3. List of References

Application must be submitted by 11:55 p.m. (ET) of the posting end date.