Administrative Assistant II

High school diploma or equivalent and four years of relevant experience.

This position provides essential administrative, operational, and customer-service support for the Center for Experiential Learning & Simulation (CELS). Key responsibilities include coordinating schedules, meetings, communications, and office logistics for directors and senior leadership; maintaining website and social media content; and managing supply inventories for the center and simulated exam room operations. The position serves as the primary front-desk contact, ensuring a professional and welcoming environment for students, staff, standardized patients (SPs), and faculty. Additional duties include documenting attendance for students and SPs, generating reports, maintaining data and filing systems, and supporting orientation for new SPs.

Essential Functions:

Administration & Operations:

• Provide administrative support to Directors and other senior staff by:
  o Scheduling and coordinating appointments, meetings, and related logistics.
  o Preparing reports, correspondence, presentations, agendas, and arranging meeting refreshments.
  o Assist other staff members in organizing orientation and the first day for all new standardized patients.
  o Providing administrative assistance to CELS staff as needed.
• Maintain and update website and social media channels, supporting unit-level
  communication efforts.
• Manage office and exam room supply inventory by ordering, receiving, and distributing supplies required for the Anaclerio Learning Assessment Center (ALAC) exam rooms and office operations.

Front Desk & Customer Service:

• Serve as first point of contact by greeting visitors, managing incoming calls, and
  receiving mail and deliveries.
• Provide excellent customer service to faculty, staff, students, and external visitors,
  ensuring a welcoming and professional environment.
• Maintain frontline operations with accuracy and attention to detail, supporting
  routine office inquiries and unit-level procedures.

Attendance Monitoring and Reporting:

• Monitor and track attendance of students and standardized patients with minimal supervision.
• Maintain accurate attendance records and support compliance with unit procedures.
• Prepare and compile reports related to standardized patient and student attendance, evaluations, and other operational metrics.
• Maintain unit filing systems, structure data for reports, and provide administrative support for data organization.

$21.50 – $23.00 per hour

High school diploma or equivalent and four years of relevant experience.

• Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint, Publisher).
• Associate’s degree or higher.
• Demonstrated ability to independently plan, organize, and coordinate multiple projects.
• Experience with managing calendars.
• Self-motivated with the capacity to prioritize work assignments and work autonomously with minimal supervision.
• Outstanding communication, organizational, and computer skills.
• Impeccable attention to detail.
• Strong interpersonal skills to effectively communicate with faculty, staff, and students.
• Experience with a Content Management System.

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.