The Admission Counselor assists in all aspects of recruitment/admissions for the College of Health Science (CHS) academic programs. This includes prospect outreach, application gathering, coaching and review, conducting information sessions, representing CHS at college fairs, conferences, campus programs, or any virtual recruiting events. The Admissions counselor will use Slate and SalesForce to manage and track admissions data. It will also include recruitment efforts focused on transfer students and related matters.

Duties

The Admission Counselor assists in recruiting efforts focused on undergraduate and graduate CHS programs, including application review and initial decision, and representing CHS and Pepperdine at high schools, community colleges, college fairs, conferences, campus programs, or any other recruiting events. The counselor is the main point of contact and provides comprehensive support for prospects (undergraduate, graduate, and transfers) by making calls, emailing, mailing, and face to face contact. In their recruiting role, the counselor:

• Advise prospects and families on admissions requirements, student life, spiritual life, and academics, as they move through the application process.
• Monitor applicant activity throughout the funnel to increase completion and yield conversions. - Provide administrative support for the admissions process including communication with applicants for the completion of their admissions file and solves outstanding issues.
• Assist in arranging admissions interviews as warranted.

The counselor will also evaluate submitted documents to ensure the applicant meets all admission requirements for rendering a decision: As an evaluator, the counselor will be required to add/update submitted transcripts, test scores, degree audit report (DAR), and other admission documentation to appropriate systems (Slate, SalesForce, PeopleSoft, Etrieve, etc.) to ensure accurate and timely processing.

The counselor will be required to collaborate and consistently communicate with enrollment partners (Student Financial Services, Registrar, Student Advisers, etc.), OPM (2U), faculty and other stakeholders, and program committees throughout the admissions process to ensure seamless enrollment and positive experience.

• Deliver presentations to prospective students at information sessions, one-on-one sessions, provide campus tours, and the like. Attend and support related recruiting events and fairs as appropriate.
• Monitor CHS website to ensure accurate information regarding recruiting events, application deadlines, admissions requirements and resources, and new program details as needed.
• Perform other duties as assigned.
• Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Bachelor's degree. Minimum of 2 years in admission, recruitment, or student services. Must be detail-oriented and result-driven with strong organizational, interpersonal, and oral/written communication skills. Must be customer service oriented and a team-player. Strong ability to plan and prioritize. Strong proficiency in Microsoft Word, Excel, Power Point, GoogleDocs, and familiarity with imaging systems. Must be able to quickly assimilate new software, commercial databases, portals, and websites.

Preferred: Master's degree. 3+ years of proven track record in higher education admission, recruitment, administration, and student systems. Proven track-record showing ability to work under pressure in education administration or recruitment environment. Proficiency in PeopleSoft, SalesForce, document imaging systems, and Google Suite.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.

This is a Regular, Nonexempt, 40 hour per week position.

Expected Pay Range: $24.57 - $27.30 per hour

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.

Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law.