As part of our night team for Small Business Insurance (SBI), your mission is to provide top-notch service and tailored insurance solutions alongside covering all aspects of your clients' enquiries: from sales to amendments and renewals. You'll safeguard the success of our valued small business customers while ensuring their businesses are protected from every angle. We believe in a collaborative approach, working in an engaging team environment to guarantee every business challenge is resolved.

About the role

• Onsite and part time, working Monday to Friday, 4pm to 9:30pm
• Actively engaging with our small business clients, showcasing the benefits of our SBI products and services
• Fielding general questions about SBI, while amending existing policies and setting up new ones
• Problem-solving to help entrepreneurs navigate the complexities of insurance
• Working collectively to reaching sales and performance targets

About you

• Passionate in providing an exceptional customer experience
• Motivated, adaptable, and eager to learn
• Outstanding communication skills to effectively engage our clients with confidence
• A positive attitude that thrives in a performance driven and collaborative team environment
• A trade background or small business ownership/management experience is beneficial to relate to our client base, though not essential

Don't tick every box? No worries!

We understand that many skills are transferable, so even if you don't tick all the boxes, you may be just what we’re looking for.

Perks and benefits

• Great work/life balance with set start/finish times
• Generous annual leave, plus volunteer leave, and yearly salary reviews
• Career progression opportunities – we believe in promoting from within
• Paid induction training and ongoing career development
• An awesome work culture that encourages creativity and celebrates diversity
• Ideally located surrounded by numerous eatery and retail options 
• An award-winning reward and recognition program
• Discounted insurance products
• Discounted gym memberships through Fitness Passport
• Free skin checks, flu jabs, and wealth mastery sessions
• Onsite barber, brow bar, massage therapist, mobile mechanic and car detailing
• End of trip facilities
• Casual dress code

Ready?

Join our mission to revolutionise the insurance industry by putting the customer first. Apply now to be part the SBI team, assisting to safeguard the future of small business.