Details - Administration Officer

Administration Officer at TLC Healthcare

Company: TLC Healthcare
Location: Whitewater Home, Mordialloc
Position: Full-time Administration Officer
Hours: Monday – Friday, 09:00 – 17:00

About Us:

 TLC Healthcare is proud to be an Employer of Choice for the last 9 consecutive years and a Global Healthy Workplaces award winner for large employers in 2023. We are dedicated to being leaders in integrated healthcare.

Our Whitewater Home in Mordialloc marks an exciting milestone in integrated care services. Here, we proudly introduce an Australian-first development – a seamless blend of care services where generations come together. Our pioneering development combines a residential 147-bed aged care home, a vibrant early learning centre, a community medical centre, a commercial health club, a swimming pool, and an inviting café. This bold new development represents TLC Mordialloc’s commitment to revolutionising care provision.

Role Overview: 

We are seeking a cheery and motivated Administration Officer to manage a busy reception while providing calm, high-quality customer service to make all of our guests, residents, and employees feel warm and welcomed.

Key Responsibilities:

• Manage a busy switchboard
• Meet and greet all guests
• Accept deliveries
• Manage rosters and minimise vacant shifts
• Support recruitment and education of staff
• Handle payroll-related tasks
• Support the General Manager as required
• Maintain procedures to ensure smooth management of front and back of house
• Deliver exceptional customer service to all stakeholders
• Work collaboratively and strengthen relationships with TLC employees

What you’ll need

• Computer literacy and speed
• Aged Care experience (desirable)
• Up-to-date COVID-19 vaccinations (3 doses) 
• 2025 Influenza vaccination
• NDIS Check (includes Police Clearance) 
• Eligibility to work in Australia  

What We Offer:

• A supportive and community-focused work environment
• Opportunities for professional development and growth
• The chance to be part of a pioneering integrated care servic

What you’ll get  

• Program of employee and wellbeing initiatives  
• $5 employee meals 
• Exclusive access to TLC Employee Shopping Portal 
• Employee Assistance Program 
• Ongoing leadership development and coaching
• Discounted health insurance  
• Free gym membership   
• Novated leasing 

How to Apply: If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Join us at TLC Healthcare and be a part of our revolutionary approach to integrated care!

For any questions regarding this role, please feel free to contact Talent Acquisition at talentacquisition@tlchealthcare.com.au  

To learn more about the benefits of joining Team TLC, please visit our website tlchealthcare.com.au

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.     

Our culture is based on a supportive team environment where people thrive and achieve their best professionally.     

TLC Healthcare encourage all people of different backgrounds to apply.    

As part of our recruitment process, you will be required to complete a pre-employment psychometric and medical assessment.