About the Role 

Sportsbet is looking for a Payments & Fraud Specialist to help keep our customers safe and ensure smooth, secure payment operations as we grow. In this important role, you’ll be on the frontlines of fraud prevention, detection, and response—while managing essential payment processes that deliver a top-notch customer experience. 

You’ll work across rotating shifts (including weekends) and join a collaborative team focused on keeping our systems secure and our customers protected. 

About You 

You’re a detail-oriented problem solver with a strong eye for patterns and anomalies. You thrive in fast-paced, highly regulated environments and are motivated by protecting customers and ensuring their transactions are seamless and secure. Whether it’s monitoring payments, investigating suspicious activity, or collaborating with stakeholders across the business, you’re proactive, adaptable, and driven to deliver results. 

You bring a customer-first mindset and enjoy working as part of a collaborative team. You’re comfortable using data to guide decisions, confident in juggling multiple priorities, and always looking for ways to improve processes. Above all, you take pride in safeguarding the integrity of our operations while having a bit of fun along the way. 

Key Requirements  

• Experience in payments, fraud prevention, or the gambling industry, ideally within a regulated environment such as financial services. 

• Strong analytical and problem-solving abilities, with experience using fraud detection or payment monitoring tools. Ability to investigate and resolve complex issues effectively. 

• Excellent written and verbal communication skills, with the ability to work closely with both technical teams and business stakeholders. 

• A strong commitment to delivering a seamless customer experience while ensuring compliance and minimising risk. 

• Proven ability to build strong relationships with internal teams such as Customer Operations, AML, Compliance, and Safer Gambling. 

• Tertiary qualifications in business, commerce, fraud, or financial crime are essential. 

You’ll also bring: 

• A curious mindset and willingness to challenge the status quo to drive innovation. 

• The ability to think strategically while delivering on day-to-day operational priorities. 

• Resilience, adaptability, and a team-first attitude.