Manager/Senior Manager (Commercial)
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Job no: 493565
Work type: Permanent
Categories: Operations
In this role, you will have the opportunity to:
- Pursue interesting sales leads, design proposals and negotiate business deals as part of product business development.
- Contribute effectively towards enhancing PSA’s revenue and volume growth.
- Learn business fundamentals relating to why and how trade flows, how to use data to support business decisions, financial principles, legal aspects of securing a business deal and how to operationalize a commercial agreement.
Product Business Development and Customer Management:
- Establish and maintain network with cargo owners, logistics service providers and government agencies
- Initiate sales opportunities and pursue sales leads.
- Design pricing strategies for different products, which can be Singapore-centric or with a regional focus across SEA borders
- Negotiate proposals with customers
- Identify opportunities for synergising physical solutions with digital initiatives.
- Gather market intel on trade / market / competitor updates
- Organize events for customer relationship management.
Operationalizing the Commercial Partnerships with Customers:
- Work with different teams in PSA SEA and PSA Group to operationalize the marketed initiatives through:
- Conducting process mapping with customers to identify supply chain pain points
- Work with operations teams to re-design existing business processes or design new processes to resolve pain points
- Work with legal team to draft legal documents and facilitate signing of contracts with customers
- Work with Finance departments to implement concluded commercial terms
- Act as liaison between customer and internal departments for day-to-day requests from customers.
Responsibilities
- Prospect and qualify new sales leads.
- Schedule meetings and presentations with prospects
- Create, plan, and deliver presentations on company products.
- Track all sales activities and keep current by updating account information regularly.
- Communicate customer and prospect product pain points to appropriate departments.
- Maintain a well-developed pipeline of prospects.
- Develop strong, ongoing relationships with prospects and customers.
- Meet and/or exceed quotas.
- Coordinate with other team members and departments to optimize the sales effort.
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Requirements
- Degree in any discipline
- At least 5 years of sales experience with proven track record to meet and exceed sales quotas in the following verticals.
- Life Science & Healthcare
- Industrial & Technology
- Retail & Consumer
- Chemical
- Proven track record of successfully managing customer relationships.
- Excellent interpersonal skills
- Highly self-motivated
- Proficient in Microsoft Office
- Critical thinking and writing skills.
- Basic level of data intelligence and curiosity preferred.
- Preferably bilingual in English and Chinese (both spoken and written)
- Adaptability and resilience; able to react nimbly to dynamic changes in customer demands and work scope.
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