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Responsibilities:

Commercial & Research

• Compilation of operation reports with analysis and spotting of key trends for supporting key business decisions
• Explore new business opportunities with both new and existing customers

Operations

• Provide leadership and guidance to staff to achieve desired performance outcomes
• Competent in automobile terminal berth and yard planning processes to ensures effective utilization of terminal resources with meticulous pre-planning
• Handle all operational enquiries on car carrier operations by both internal and external stakeholders
• Liaise closely with shipping agents for berth applications and operational support
• Handle operational exceptions/incidents supported with detailed investigation reports
• Manage asset inventory for the terminal

Billing

• Provide guidance to staff in handling operational billing matters.
• Handle billing enquiries and waiver request for billing charges from external customers.

Health, Safety, Security & Sustainability (HSSS) 

• Liaise closely with contractors/stevedores to ensure service levels are met.
• Ensure compliance with HSSS policies and procedures to promote safe work practices.
• Conduct regular HSSS meetings with external stakeholders to ensure timely dissemination of key information
• Any other responsibilities as authorized by SM/AVP and within the specifications of the job profile

Requirements:

• Proactive and able to work independently in a fast-paced environment
• Good verbal and written communication skills
• Good interpersonal skills with ability to manage and communicate comfortably with external stakeholders
• Analytical and systematic
• Comfortable with handling data and meticulous with an “eye” for details
• Reasonable numeric literacy with an ability to articulate ideas and strategize
• Good team player with positive work attitude
• Ability to manage and communicate with external stakeholders
• Basic understanding legal contract terms and conditions would have an added advantage