Careers

About the Organisation

Make a real difference in the lives of vulnerable people in our community with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers’ corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better.  If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, people with a mental illness, the homeless and refugees and asylum seekers. Join us and help us in breaking down barriers.  

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

You will engage with internal and external stakeholders to manage the delivery of risk-based financial and non-financial assurance and continuous improvement in accordance with relevant governance frameworks across four lines of assurance (Operational, Systems, Risk, and Regulatory).

Reporting to the Chief Safeguarding & Quality Governance Officer, you will lead a team of experts and provide organisation-wide guidance on audit, assurance, and accreditation activity required to meet quality service, practice standards, policy, legislative requirements, and contracts.  

To succeed in the position, you will be described as a strong leader with dynamic problem-solving capability alongside the proven experience building strategic partnerships, stewardship, assurance, taking an advisory approach. You will be able to influence through contemporary approaches alongside to reach outcomes in a large community sector organisation. You will have a strong understanding of law, governance and legislation while understanding the nuances and complexities of human services.

We are flexible to the location of this position and are committed to our employees having access to an office environment while enabling flexible work options.

Key responsibilities

• As part of the goal to deliver great services, you will lead the Assurance and Accreditation strategy, monitoring the implementation of systems improvements.
• Provide sector leadership and advocacy to influence assurance and accreditation approaches in the best interest of those we deliver services to.  
• Provide advice and assurance to the Board, Executive and Senior Managers to identify, assess and manage current and future risks. 
• Chair and Co-chair Governance Committees, manage internal audit, systemic reviews and strategic planning for improvements in quality of services.
• Engage with Executive and Managers to ensure assurance outcomes are allocated and improvements embedded in practice.
• Lead detailed oversight of regulatory engagement ensuring a balanced approach to regulatory assurance, safeguarding and risk management.
• Manage regulatory breach responses, partnering effectively with businesses units to ensure regulatory risks are mitigated. 
• Report on performance for accreditation of quality service standards and other regulatory requirements.
• Provide independent expert advice on accreditation to key internal stakeholders.
• Direct and lead responses to external audit outcomes including Corrective Action Plans.
• Continually identify key accreditation risks and controls and maintain assurance mapping to confirm organisational readiness for accreditation milestones.

Qualifications & experience required: 

• Tertiary level qualifications in law, business, management, finance or relevant field
•  Experience in accreditation governance, risk management, assurance and practice in the community services sector.
• Experience leading large-scale implementation of improvement plans and strategies within a large complex organisation or Government agency.
• Demonstrated experience in managing competing priorities and to deliver high quality outcomes within agreed timeframes.
• Expert knowledge of relevant legislative and regulatory environment for areas of business responsibility.
• Expert knowledge of risk and assurance systems, tools and practice in the community services sector.
• Strong leadership skills, with the ability to build a shared understanding of, and commitment to LWB’s Purpose and Values.

Benefits

• Join one of Australia’s largest and leading social-purpose organisations with strong values and culture.
• Flexible working arrangements.
• Competitive salary with excellent salary packaging benefits through Maxxia.

How to Apply

Simply click ‘Apply’ and follow the prompts. For a full copy of the position description or any enquiries including persons with disability that require adjustments, contact David Meere on 0418439728 or david.meere@lwb.org.au

Applications close Tuesday 3rd June 2025.