House Manager (Intensive Therapeutic Care). Permanent Full Time - Goonellabah

Apply now Job no: 505116
Employment type: Full Time
Location: Lismore & Far North Coast
Categories: Child, Youth & Family

  • 5 weeks of annual leave per year
  • Paid face to face training within your first 12 months of employment including TCI & CARE Training
  • 8-day induction program
  • 24-hour management support with a National After-Hours Service team
  • Employee benefits program, including access to discounted health insurance, car servicing and travel club membership.

About the role

As part of our Far North Team based in Goonellabah, you will be responsible for leading, motivating and mentoring a team of dedicated youth support workers within a therapeutic residential setting. You'll play a key role in supporting Children & Young People to develop independent living skills, engage in education and remain positively connected to their team of Care Workers, Families, and broader community connections. 

The Children & Young People we care for have experienced backgrounds of trauma, abuse and/or neglect and may also have a mental health, physical or psychosocial disability so you will work in partnership with a Therapeutic Specialist and Case Manager to lead the implementation of the CARE model and ensure a safe, homelike environment for the Children & Young People in our care.

Key Responsibilities

  • Manage home in accordance with the CARE model, legislation, relevant standards, LWB policies and procedures and funding body requirements
  • Provide direct care and support to children and young people within a residential care setting. 
  • Be actively present in the home environment, providing role modelling to staff
  • Oversee and participate in the planning and implementation of therapeutic care plans
  • Model and support staff in applying the Therapeutic Crisis Intervention (TCI) system
  • Manage, support and provide reflective supervision to your team
  • Create and maintain rostering and staff availability patterns

Skills & Experience

  • A Diploma of Community Services, Youth work or related (A qualification is desirable but not essential for Aboriginal and/or Torres Strait Islander applicants with relevant experience)
  • Previous Leadership experience in services that support Children & Young people, such as OOHC and ITC settings
  • Experience supporting people with disabilities, complex health needs and those whom exhibit pain based behaviours of concern
  • Ability to provide supervision and support to a team
  • Current First Aid (HLTAID003 or HLTAID011) & CPR (HLTAID001 OR HLTAID009) Certificate/s
  • Current Drivers Licence

Successful candidates will be required to clear probity checks including National Criminal History Record Check, NSW Working with Children Check and NSW Residential Care Workers Register check.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For general role enquiries contact Emma Kennedy via recruitment@lwb.org.au

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applications close at midnight on Sunday 22nd June 2025.

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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