Careers

About Swan View

Swan View offers transitional accommodation (12-18 weeks) and flexible supports for individuals following an extended stay in hospital. The service provides a safe and secure home and support while an individual’s NDIS community-based supports are being developed. Support is based upon the individual needs of people with a psychosocial disability (who may have co-existing disabilities) with input from their stakeholders and family.

About the role

As a Mental Health Support Worker you will work directly with individuals to provide supports that are client centred, safe, and aimed at achieving positive outcomes, whilst facilitating independence, choice and decision making. You will support and maintain the wellbeing and best interests of individuals at all times and model professional behaviours including a high degree of objectivity, integrity, and compassion.

This is a casual role that requires availability for 24/7 shifts, including days, evenings, weekends, and sleepovers.

Key responsibilities:

• Increase individuals’ community living skills, independence, personal growth, and development through the provision of active support
• Encourage and facilitate opportunities for the individuals’ development of social networks and engagement in community activities
• Engage and develop rapport with individuals to understand their needs and to help them identify challenges and areas for improvement and to develop and implement effective solutions
• Prompting and encouragement of individuals in relation to activities of daily living, at times including direct provision of personal care
• Encourage and support individuals to develop their goals and support plans in partnership with Life Without Barriers and their stakeholders
• Observe individuals’ daily presentation and behaviours and provide feedback to management regarding the effectiveness of the support approach and plans, in achieving the wellbeing and capacity building goals of individuals.
• Appropriately model to individuals, in terms of dress, language, and behaviours
• Monitor and maintain high quality progress notes and other documentation in line with NDIS and funding body requirements
• Use technology as required to complete documentation, access client files and other resources

Skills & Experience

• Certificate IV in Mental Health or similar desirable
• Demonstrated ability to positively engage, interact and work with people who have complex needs including a psychosocial disability
• Sensitivity to work with people from a diverse range of cultural backgrounds and a willingness to learn and work in culturally appropriate approaches.
• Computer literacy and administration skills
• Current driver’s license
• Current First Aid & CPR certificate 
• NDIS Worker Screening check

Successful candidates will be required to clear probity checks including National Criminal History Record Check and NDIS Worker Screening check.

Benefits

• Opportunity to work for one of Australia’s largest social purpose organisations
• Career development opportunities
• Tax benefits with salary packaging

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact recruitment@lwb.org.au

Applications close at midnight on Monday 22nd September 2025.

About the Organisation

Almost half of Australian adults will experience a mental health illness at some point in their life. You can make a meaningful difference to the Australian community by joining the Life Without Barriers team. Our mental health teams provide client-led, recovery-orientated mental health support, creating positive change.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.  

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.