Careers

About the Role  

The House Manager will oversee the day-to-day operations of our Therapeutic Residential Care program in Geelong. You will mentor a team of Therapeutic Residential Care Support Workers in providing purposeful support to young people, with high and complex behaviours and/or disabilities. You will strive to enhance the lives of young people incorporating a therapeutic, trauma informed approach within the daily structure and purposeful programming. There is a strong emphasis on leading your team to provide a secure base for our young people within the home, liaising with culturally appropriate services, and providing opportunities for the young people to connect with the culture in which they identify within.

Key Responsibilities

• Build professional, trusting relationships with children and young people through visible interest and active engagement. 
• Ensure the home is a place that is emotionally and physically safe, nurturing, and appropriately engaging and stimulating, to foster growth and resilience. 
• Assist with the development and implementation of the Departmental Case Plan (where applicable) and develop and implement the LWB Case/Care plan that drives day to day service delivery. 
• Manage, support, and provide reflective supervision and team meetings to a team of residential workers, and lead staff to work as a team in the best interests of children and young people. 
• Support staff to apply the Therapeutic Crisis Intervention system (TCI) to prevent, de-escalate and respond to crisis incidents involving children and young people. 
• Undertake rostering of residential workers ensuring that risks are managed, and staffing levels reflect the needs of children and young people living in the home. 
• Coordinate the intake and transition of new children and young people into the home and the exit of children and young people to permanent homes or step-down services. 
• Ensure the CIRTS database is up to date with all client information. 

Skills & Experience  

• Prior knowledge and/or experience working with young people in Residential Care programs, (essential).  
• Hold a Certificate IV in Child, Youth and Family Intervention or similar (essential)
• Completed Top Up Units in Child, Youth and Family Intervention (CHCMHS007, CHCPRT009, CHCCS009, CHCPRT010) (essential).  
• Healing Matters Certificate (essential).
• Prior experience as House Manager / Supervisor is desirable.
• Demonstrated experience in managing and leading a team and possessing strong leadership skills. 
• Demonstrated capacity to manage crises and critical issues and deal with complex and challenging situations. 
• Excellent written and oral communication skills including strong interpersonal skills, use of Microsoft Office packages.  
• A current Senior First Aid Certificate (or willingness to obtain if successful)
• A current unrestricted Australian Driver Licence (essential).  

Successful candidates will be required to clear probity checks including National Criminal History Record Check and VIC Working with Children Check.  

Benefits  

• At Life Without Barriers, we prioritise a strong evidence-based culture and offer extensive professional development opportunities. Successful candidates may receive training in Therapeutic Crisis Intervention (TCI) and Children and Residential Experiences (CARE) from Cornell University.   
• Work for one of Australia's largest social purpose organisations  
• Be part of a team that truly makes a difference in young people's lives, providing them with the support they need to thrive.
• Life Without Barriers offers a dedicated After-Hours Service (AHS) for all Child Youth and Family programs,. AHS ensures efficient responses to after-hours events that cannot wait until the next business day, relieving our front-line staff from on-call duties and significantly improving their work-life balance.  
• Competitive salary + Super + Salary Sacrifice up to $15,900 a year (increase your take home pay) + $2,600 entertainment card!
• Rewarding role with Learning & Development opportunities and paid study days
• No on-call required 

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Jeffrey Edge – jeffrey.edge@lwb.org.au

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applications Close at midnight on Tuesday, 23^rd September 2025.

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice.

At Life Without Barriers, we deliver inclusive, trauma-informed services that support children, young people, families, and carers to thrive. From foster care, family support, residential care and youth programs, we work alongside communities to create safe, supportive environments where every child and young person can reach their potential. Join us to discover a purpose you can wrap your heart around! 

If you would like to learn more about Life Without Barriers, please visit our website - About us | Life Without Barriers