Workforce Lead, Aged Care. Permanent Full Time - Townsville

Apply now Job no: 506783
Employment type: Full Time
Location: Townsville & Northern QLD
Categories: Aged Care

About the Organisation

Enhance the lives of older Australians by joining the Life Without Barriers team. Guided by every client’s individual needs and interests, our personalised in-home Aged Care services focus on empowering every person to maintain their home comforts, health, and connections within their community.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

As part of a team of Workforce Leads, you will provide supervision, guidance, and support to our front-line Aged Care workforce to ensure quality service delivery to our clients. We are seeking an organized and proactive individual who can take initiative and solve problems effectively. You will work closely with our Rostering, Care and Recruitment teams to establish a strong workforce and ensure the best care for our clients.

This is a Permanent Full Time position with a hybrid working model, where the successful candidate will be able to work from home and our Townsville office.

Key Responsibilities

  • Partner with our Care Coordination, Rostering & Recruitment teams to ensure our workforce needs are met
  • Provide supervision and support to team members
  • Ensure Support Workers are adequately trained and equipped to perform their duties
  • Maintain and develop positive and professional working relationships with key stakeholders and partners

Skills & Experience

  • Strong coordination, leadership and peer support skills
  • Established problem solving and conflict management skills
  • Confidence in utilising a variety of technology including mobile devices and computers
  • Ability to effectively build relationships with diverse stakeholders
  • Ability to multi-task and work autonomously in a fast-paced environment
  • Current Australian driver’s licence

Successful candidates will be required to clear probity checks including National Criminal History Record Check and complete an Aged Care Statutory Declaration.

Benefits

  • Thorough induction program 
  • Career pathways across a national organisation
  • Hybrid working opportunity where you can work some of your days each week from home
  • Receive up to $15,900 of your annual salary tax-free through Salary Packaging, increasing your take-home pay
  • Access to Fitness Passport – workplace health and fitness program that gives you and your family access to a choice of gyms and pools across your area

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries, please contact Rianne Gifford at recruitment@lwb.org.au

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applications close at midnight on Wednesday the 15th of July 2026.

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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