Careers

Manager Rostering Child, Youth & Family Services

• Work for a Leading Social Purpose Organisation
• Location - Australian East Coast (preferred)
• Great benefits including NFP salary packaging options and monthly RDO

About the Organisation

At Life Without Barriers, we’re all about creating safe, supportive environments where people can thrive. Every day, we work closely with families, carers, and communities to help shape brighter futures.

From supporting children and families to empowering people with disability, mental health, or those seeking refuge — we’re here to break down barriers and build better lives.

Join us to discover a purpose you can wrap your heart around!

About the role

Life Without Barriers is looking for an experienced Manager Rostering to lead our rostering function within Child, Youth & Family Services.

This is a key leadership role responsible for ensuring our rostering systems, processes and practices support an effective, sustainable and responsive workforce. You will lead a team of rostering professionals, while partnering closely with operational leaders and teams to optimise workforce coverage, improve rostering capability and maintain continuity of support for children and young people.

You'll bring strong rostering expertise, sound knowledge of industrial requirements and a practical, solutions-focused approach. While this is a leadership role, you'll also be comfortable getting hands-on when required to resolve complex rostering issues and ensure service continuity.

Key responsibilities

• Lead, coach and develop a team of rostering professionals, building capability, consistency and high performance.
• Oversee rostering operations to deliver cost-effective, compliant and sustainable rosters within agreed KPIs and workforce requirements.
• Provide expert rostering advice to operational leaders and teams, including workforce planning, roster optimisation and compliance.
• Monitor and improve rostering systems, processes and practices, driving efficiency, standardisation and continuous improvement.
• Manage and triage rostering issues, including unplanned changes, and work collaboratively with operations to minimise disruption to service delivery.
• Promote culturally safe rostering practices and represent rostering in operational forums and broader organisational initiatives, supporting positive outcomes for Aboriginal and Torres Strait Islander children and young people.

About you

You're an experienced rostering or workforce professional who enjoys balancing people leadership with operational problem-solving. You understand that effective rostering is about more than filling shifts — it's about creating sustainable workforce solutions that support quality services and positive outcomes for children and young people.

You will bring:

• A Diploma-level qualification in administration, business studies or a related discipline, or equivalent demonstrated skills and experience.
• Demonstrated experience in rostering, workforce planning, coordination or a similar leadership role, including experience leading, coaching or coordinating a team.
• Strong knowledge of rostering principles, roster optimisation, industrial instruments, health and safety and workforce requirements, with experience using rostering systems.
• Strong problem-solving, organisational and prioritisation skills, with the ability to manage competing demands and deliver quality outcomes within agreed timeframes.
• Excellent communication, stakeholder management and relationship-building skills, with the ability to provide clear, practical advice and work collaboratively across operations and corporate teams.
• Strong attention to detail and written and digital literacy, including proficiency in Microsoft Office.
• Working knowledge of UKG Pro and SCHADS award highly regarded.

Full position description -  Manager Rostering CYF - PD.pdf

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For general role enquiries contact tracy.dallas@lwb.org.au. Please note: We do not accept applications to this email.

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applications close at midnight 1st of October.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.