About the organisation

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

As a Roster Officer you will support the disability operational team by managing live rosters, responding to real-time staffing changes and ensuring service continuity while minimising overtime and agency reliance and maintaining service quality.

The successful candidate must have previous experience in a rostering role with experience within community services rostering highly desirable. 

This is a full time parental leave contract through to 30 September 2027 which can work from home or one of our offices across Australia.

You will work across Monday to Friday between the hours of 6am to 6pm on a rotating roster (no public holidays). 

Key responsibilities

• Ensure rosters reflect client service agreements and match workers based on skills, interests and capability.
• Work with stakeholders to understand Service Agreements, client needs and Support Worker availability.
• Monitor and adjust published rosters to respond to service changes and staff availability.
• Build positive relationships and collaborate with stakeholders who support clients to ensure efficient, effective and sustainable rostering solutions.
• Routinely utilise established mechanisms including rostering system/s, technical solutions and documentation systems.
• Respond to ad hoc changes required by clients and workers by adjusting rosters and communicating with stakeholders.
• Participate in cross-stream support activities, which may include assisting with forward planning rostering on a regular or adhoc basis.
• Support roster publication planning and contribute known impacts to the Forward Planning team.

Skills & Experience

• Previous rostering experience 
• Experience rostering for community services roles highly desirable
• Ability to work independently and as part of a team
• Experience in managing competing priorities within fast paced environment
• Working knowledge of workforce management principles, HSE, awards and roster optimisation.
• A collaborative approach, experience partnering with a range of stakeholders to optimise a best fit workforce for clients.

Successful candidates will be required to clear probity checks including National Criminal History Record Check.

Benefits

• Join one of Australia’s largest and leading social-purpose organisations 
• Excellent salary packaging benefits and monthly rostered days off
• Flexible work from home options
• Employee Wellbeing Program
• Access to Fitness Passport (excluding NT)
• Monthly Rostered Days Off

How to Apply

Include your resume and cover letter in one document, click ‘Apply’ and follow the prompts. For any enquiries relating to the position including any adjustments required, contact Kestra at recruitment@lwb.org.au   

Applications close midnight on Sunday the 30th of August