Department: Lundquist College of Business
Appointment Type and Duration: Regular, Ongoing
Salary: $80,000 - $90,000 per year
Compensation Band: OS-OA07-Fiscal Year 2025-2026
FTE: 1.0
Application Review Begins
May 4, 2026; position open until filled
Special Instructions to Applicants
To be considered, please submit:
1. A current resume/CV that clearly demonstrates how you meet the minimum qualifications for the position. Where applicable, applicants may also address preferred qualifications and professional competencies. Including relevant work history with dates of employment and educational background will help us evaluate how you meet the qualifications for the position.
2. Three (3) professional references with contact information. References will not be contacted without prior notification.
For a copy of the full position description, please email cbsohr@uoregon.edu. Salary offers are based on qualifications, experience, and the University's fair, equitable, and consistent pay practices.
We encourage you to apply even if you do not meet all of the preferred qualifications and professional competencies, listed in the job description. Success can come from various career paths and range of experiences, including skills gained outside of traditional classroom settings.
Note: Applicants who meet the minimum qualifications may be contacted for further information during the review process.
Department Summary
The Lundquist College of Business (LCB) is one of seven schools housing academic programs on the University of Oregon campus. The college works cooperatively with other UO Colleges and Schools to prepare students for a broad range of career paths. We are a top business school with a unique mission and vision that draws strength from our links to the Pacific Rim and the distinctive qualities of Oregon culture: innovation, sustainability, active lifestyles, financial stewardship, and respect for individuality and diversity within an increasingly global community.
At the heart of our vision and mission are our four centers of excellence, each highlighting our distinctive qualities and themes. These centers advance a "learning by doing" approach to business education (we call it experiential education), in which students work on real projects for real companies, gaining first-hand experience in their careers before they even graduate. Our centers of excellence help you target your business education to specific areas. But it's our departments that provide the foundation of your Lundquist education. Whether it's an undergraduate degree, MBA, Executive MBA, Master of Science in Sports Product Management, Master of Accounting, or Ph.D., our departments in accounting, finance, management, marketing, and operations and business analytics deliver the disciplinary fundamentals for success and the research excellence that advances business knowledge. Through this distinct approach to education, students graduate from the Lundquist College with an education that meets their personal needs, interests, and ambitions, preparing them to be among the most knowledgeable and motivated business leaders of tomorrow. There are approximately 50 full-time faculty members, 54 instructors and adjuncts, 44 administrative positions, 31 staff members, 1,300 business majors, 2,300 pre-business majors, 1,000 undergraduate minors, 160 master’s students, and 35 doctoral students. The annual budget of the college is approximately $30 million.
Position Summary
The Associate Director of Enrollment Systems & Strategic Operations (ADESSO) at the Lundquist College of Business is a senior strategic leader with delegated authority over enrollments systems strategy, governance, and optimization, and the functional owner of Slate CRM (customer relationship management) for the Lundquist College of Business graduate programs. This role drives operational excellence across recruitment, application, decision, and onboarding workflows, providing advanced data analytics, portfolio leadership, project management, and operational oversight that directly support college and institutional enrollment goals. As the college’s principal advisor to senior leadership for admissions technology and collection and reporting of data from multiple streams to direct data-informed decision-making, the Associate Director owns the strategic, architectural, and governance components of the CRM environment. The ADESSO leads complex, cross-functional initiatives, supervises key administrative staff, and stewards the systems, processes, and insights that enable efficient, equitable, and high-impact enrollment operations.
Minimum Requirements
• Bachelor’s degree and three years of experience working with CRM technology OR an equivalent combination of education and professional experience equally seven years.
• Experience providing strategic consultation (examples would include project management roles, leading strategic initiatives on policy development, translating data into executive-level recommendations etc)
Professional Competencies
• Advanced expertise in Slate CRM administration, including workflow automation, business rules, reader processes, complex queries, reporting, and CRM architecture best practices.
• Demonstrated strength in data analytics and reporting, including database principles, data transformations (SQL), data stewardship and integrity, and development of dashboards, visualizations, and models using multiple data sources.
• Strong systems integration knowledge, including interfacing campus-defined operating systems with enterprise software and understanding system management, security, and control procedures.
• Proven project and portfolio management skills, including planning, prioritization, risk and issue management, and cross-functional coordination.
• Advanced proficiency with Microsoft Office tools, particularly Excel (pivot tables, lookups, modeling); experience with business intelligence tools such as Power BI or Tableau preferred.
• Exceptional problem-solving ability with a systems-thinking and continuous improvement mindset.
• Excellent written and verbal communication skills, with the ability to build effective working relationships across diverse internal and external stakeholder groups.
• High level of integrity, professionalism, and discretion in handling confidential and sensitive information.
Preferred Qualifications
• Experience working in a graduate or professional school environment.
• Three (3) years of successful professional CRM application configuration and administration in a higher education setting.
• Experience providing consultation or training to a variety of user types.
• Experience with the CRM technology Slate.
FLSA Exempt:
All offers of employment are contingent upon successful completion of a background check.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website.
The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here.
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