Operations Manager

Apply now Job no: 564660
Work type: Full Time
Location: Lismore
Categories: Sales

· Full Time Position
· Guaranteed base earnings
· Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Lismore Customer Service Team is seeking a passionate, customer service focused Operations Manager to join them in delivering Great Service, Always! to their customers.

The successful candidate will:
·  Be able to work with minimal supervision 
·  Have excellent communication skills (both verbal and written)
·  Be able to work well in a team environment 
·  Be motivated and have a great eye for detail
·  Have experience in resolving customer complaints and making quick decisions to ensure customer satisfaction and timely service. 
·  Have flexibility across retail trading hours including weekends, public holidays and late-night trades  

In this role you will:
·  Book repairs & servicing
·  Tag faulty products and organise to return them to the supplier 
·  Keep our customers updated of the status of their repairs
·  Perform general administration duties
·  Receive stock, perform general merchandising and ticketing duties

What we offer:
·  Generous staff discounts
·  Harvey Norman is a strong advocate of career progression with a wide support network for professional development
·  An environment where good performance is recognised and rewarded
·  A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.