Technology & Entertainment 2IC

Apply now Job no: 563418
Work type: Full Time
Location: West Gosford
Categories: Leadership & Management, Sales

· Full Time Position
· Guaranteed base earnings + attractive commission
· Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman @ Domayne Gosford Technology & Entertainment Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, always! to their customers.

As a 2IC, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:
· Have a passion for retail
· Be highly motivated and results driven person with outstanding customer service and communication skills
· Enjoy working in a team environment

What we require:
· Experience in (or ability to work in) a customer focused, successful retail business
· A high level of Technology and Entertainment product knowledge to support customer queries
· Experience in retail management with an excellent sales track record
· Have the ability to maximise sales, assist with coaching, leading and motivating an enthusiastic team
· Ability to service your customers while managing work tasks around their needs
· Going above and beyond to provide exceptional customer focused problem solving
· Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate
services
· Passion to exceed individual and store sales targets
· Flexibility across retail trading hours including weekends, public holidays and late-night trades

What we offer:
· Generous staff discounts
· Attractive commission-based structures
· Fantastic incentive-based promotions
· Harvey Norman is a strong advocate of career progression with a wide support network for professional development
· An environment where good performance is recognised and rewarded
· A flexible and positive work environment

If this role exhilarates your passion for a new opportunity, then please submit your application for consideration.