Manager / 2IC - Bathroom & Tiles

Apply now Job no: 571469
Work type: Full Time
Location: Bundall
Categories: Sales

Manager / 2IC – Bathrooms & Tiles | Harvey Norman Bundall

Employment Type: Full-Time
Location: Bundall, QLD
Salary: Guaranteed base earnings + attractive commission

Join Harvey Norman – Australia’s leading home and lifestyle retailer – in a leadership role that blends customer service excellence, team management, and operational oversight.

We’re seeking a passionate and driven Manager/2IC to support the success of our Bathrooms & Tiles department. You’ll lead by example, inspire your team, and ensure every customer receives Great Service, Always!

Industry experience is highly regarded but not essential – we value leadership, initiative, and a strong retail mindset.

Key Responsibilities

Leadership & Operations

• Drive sales and gross profit targets
• Lead, train, and support staff in company policies and procedures
• Coordinate in-store promotions and merchandising
• Ensure all sales processes are completed thoroughly
• Maintain store security, keyholder coordination, and housekeeping standards
• Communicate with suppliers and manage faulty stock returns

Customer Service Excellence

• Act as a key point of contact for customers
• Deliver tailored solutions and exceptional service
• Represent the brand professionally and proactively manage expectations
• Maintain product knowledge and engage with customer needs

What You’ll Bring

• 2–5 years retail experience
• Previous management experience in a retail environment
• Strong customer service and interpersonal skills
• High attention to detail and a proactive approach to leadership

What We Offer

• Generous staff discounts
• Attractive commission and incentive-based rewards
• Career progression opportunities within a trusted national brand
• A supportive and positive team environment

If you're ready to lead with confidence and grow your career in a dynamic retail setting, apply now and become a key part of our Bundall success story.