Technician / Salesperson - Technology & Entertainment

Apply now Job no: 573873
Work type: Full Time
Location: Rutherford
Categories: Sales

• Full Time Position
• Monday to Friday
• Guaranteed base earnings + attractive commission
• Paths for career progression with a trusted national brand
• Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Maitland Technology & Entertainment Team is seeking a passionate, customer service focused Technician/Salesperson to join them in delivering Great Service, Always! to their customers.

The role includes basic diagnosis of technical issues, customer service, completing technical work (resetting PCs, transferring data, installing apps, resetting passwords etc) to a high standard

As a Technician/Salesperson, you have an understanding of PC’s, software, and related peripherals along with an understanding of life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:
·  Have a passion for retail
·  Be highly motivated and results driven person with outstanding customer service and communication skills
·  Enjoy working in a team environment

What we require:
·  Experience in (or ability to work in) a customer focused, successful retail business
·  A high level of Technology and Entertainment product knowledge to support customer queries
·  Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs
·  Knowledge of Apple products is highly desirable
·  Ability to service your customers while managing work tasks around their needs
·  Going above and beyond to provide exceptional customer focused problem solving
·  Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
·  Passion to exceed individual and store sales targets
·  Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:
·  Generous staff discounts
·  Fantastic incentive based promotions
·  Harvey Norman is a strong advocate of career progression with a wide support network for professional development
·  An environment where good performance is recognised and rewarded
·  A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.