About This Role

This position provides support services to our Medical Clinic by:

• Answering incoming phone calls utilizing good telephone communication skills and knowledge of Health Center policies and procedures. Registering patients confirming eligibility and including collecting correct billing information and insurance.  Scheduling appointments to include follow-ups.
• Coordinating all referrals for Medical Clinic including acquiring pre-authorizations with insurance and making those appointments with outside entities.
• Release of medical record information as needed following all legal guidelines including FERPA and HIPAA.

About Us

Lafene Health Center provides students with accessible, high quality, and affordable outpatient healthcare, focusing on keeping students healthy and promoting a healthy campus community. Care is provided by board certified physicians and nurse practitioners, as well as nursing professionals. Students receive the same high quality care one would expect from their healthcare providers at home. Students will have access to coordinated and comprehensive services targeted at building and maintaining overall well-being. We believe good health is essential for academic success.

Worksite Option

This position is required to be completed on-site. 

What You'll Need to Succeed

Minimum Qualifications:

• Requires a high school diploma and one year of relevant experience.

Preferred Qualifications:

• Three years of relevant experience. Have coding skills, understand FERPA/HIPAA laws, and basic medical insurance understanding.

Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship

How to Apply

Please submit the following documents:

• Cover letter
• Resume
• Three professional references

Screening of Applications Begins

Immediately and continues until position is filled.

Anticipated Hiring Pay Range

$17.50 - $19.00