Job Description

The Assistant Director of Graduate Admissions & Recruitment is a key member of the Citadel Graduate College enrollment team, responsible for planning and executing recruitment initiatives to attract, engage, and enroll prospective graduate, post-traditional learners, evening undergraduate, veteran, and online students. This role manages a defined recruitment territory, leverages data-driven insights, cultivates partnerships with internal and external stakeholders, and delivers exceptional service to prospective students throughout the admissions process.

Job Duties

• Develops and executes recruitment plans for assigned territories and target populations, including technical colleges, four-year institutions, employers, education fairs, corporate partners, and military/veteran organizations.
• Collaborates with enrollment leadership to evaluate the effectiveness of recruitment efforts and adjust strategies to achieve enrollment goals.
• Plans and coordinates recruitment visits and events, such as open houses, webinars, receptions, and campus visits. Coordinating with faculty and staff to enhance prospective student engagement.
• Develops and executes personalized follow-up communications and engagement plans for prospective students after recruitment events.
• Serves as the primary point of contact for applicants in the assigned territory.
• Builds relationships with prospective students through consistent and personalized engagement throughout the enrollment funnel
• Advises prospective students on admissions processes, academic programs, and institutional resources.

Knowledge, Skills, and Abilities

• Knowledge of admissions, recruitment, and enrollment management principles and practices.
• Experience with CRM systems (e.g., Sales Force, Slate, or similar) and proficiency in Microsoft Office Suite.
• Excellent written and verbal communication and customer service abilities.
• Strong public speaking and presentation skills; comfortable engaging with post-traditional student audiences.
• Commitment to student-centered service and continuous improvement.
• Experience in team leadership, training, and professional development.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong organizational skills, with the ability to manage multiple priorities and meet deadlines.
• Data analysis and reporting skills to inform strategic planning and decision-making.

Minimum Qualifications:

• Bachelor’s degree and at least 3-5 years of progressively responsible experience in college admissions or recruitment.
• Ability and willingness to travel and work flexible hours, including evenings and weekends, as needed.

Preferred Qualifications:

• Master's Degree
• Experience in admissions and recruitment for graduate and post-traditional populations.
• Proficiency with CRM platforms such as Slate, Sales Force, or similar systems.