• Assists in the development, configuration, and implementation of the college's learning management system (Canvas).
• Troubleshoots problems and coordinates upgrades with the appropriate system administrator. Serves as a subject matter expert on the learning management system.
• Partners with faculty to build and refine their Canvas courses, providing hands-on design, development, and course setup support.
• Designs and maintains training and resource courses within the learning management system to support faculty, staff, and student use of instructional technologies.
• Plans, develops, and implements new instructional and technical tools, including AI-enhanced instructional technologies.
• Supports the ongoing assessment of instructional effectiveness for existing and future online programs and courses.
• Trains and supports faculty in ensuring course materials and digital content meet accessibility standards, including WCAG 2.1 AA and ADA Title II requirements.
• Trains faculty and staff on new technologies, including AI tools and applications, as well as standard productivity software.
• Develops, coordinates, and delivers online orientation and training sessions for students, faculty, and staff, including coordination with Academic Orientation.
• Creates and maintains training and support materials, ensuring they remain current and are effectively publicized to the campus community.

• Bachelor's degree and a minimum of three (3) years of experience in instructional technology and/or online education.
• Experience using Canvas or a comparable learning management system.
• Excellent oral and written communication skills.
• Detail oriented, able to manage multiple projects simultaneously, and able to work effectively under deadline pressure.
• Proficient with Windows, Microsoft Office, and multimedia authoring tools.
• Must be able to work on campus in Charleston, South Carolina. This position is not eligible for remote or hybrid work.
• Must be able to lift at least 25 pounds.
• Some weekend and evening work may be required.

• Advanced degree in instructional design, educational technology, curriculum and instruction, or a related field.
• Experience in a higher education setting.
• Familiarity with AI tools and their application in instructional design and higher education.
• Knowledge of digital accessibility standards and remediation practices.
• Experience with Quality Matters or a comparable course quality review framework.

Benefits of Working at The Citadel

• Extensive Health Plans
• Great Retirement Options
• Tuition Waiver Program
• Paid Parental Leave
• Employee Discounts
• Isle of Palms Beach Club
• Swain Family Boat Center
• Community Service Opportunities
• Read more about our benefits, on our HR website

About The Citadel College

The Citadel, also known as the Military College of South Carolina, is a public senior military college located in Charleston, South Carolina. Founded in 1842, The Citadel has a rich history and educational reputation. With our current location on the banks of the Ashley River in downtown Charleston, you are close to great restaurants, shopping and much more.  Ranked #1 Public College in the South (U.S. News & World Report, 2022) for schools with up to a master’s degree, the opportunities are endless.

There are about 2,300 undergraduate students who make up the South Carolina Corps of Cadets. Out of the Corps of Cadets, 1 out of 3 graduates earn a military commission. Students can choose from 31 Majors, 57 Minors, pre-health professions, and pre-law (a concentration in political science). The 11:1 student-to-faculty ratio guarantees students a quality education. Another 1,000 students attend the Graduate College, evening and online programs.