Admin/Reception Attendant - DIDO/FIFO Searipple Karratha

Apply now Job no: 537132
Work type: Full time
Location: Karratha, WA, Perth
Categories: Administration & Office Support, Human Resources, Trades and Services, General Management, Resources, Management, Facility Management/Engineering, Customer Service, Workforce Planning

Who we are:
ISS is a leading workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and make life easier, more productive, and enjoyable delivered to high standards by people who care. ​
With a global presence spanning over 46 countries, ISS combines international expertise with local insights to create safe, efficient, and sustainable environments. ​
At ISS, our employees—whom we call "placemakers"—are at the heart of everything we do. Empowered by world-class resources and driven by purpose, they are united by a passion to make a real difference every day.

The Opportunity:

We are looking for an experienced Administrator who thrives in a busy environment and enjoys being part of a local community to join our Karratha Resources Team.

Reporting to the onsite Village Manager, the primary objective of these roles is to assist in all front of house administration/reception and finance administration as required in a safe and efficient manner while providing a high-quality service to guests. 

This role is a Fly-in-fly-Out basis, flying from Perth to our sites at Karratha. For Karratha locals, this position is also available on a Drive-In-Drive-Out basis from Karratha to our Village.

  • Competitive Annual Wage - $75,000 - $80,000 plus sper
  • 2 weeks on, 1 week off roster.

The Position:

ISS is seeking an experienced Administrator/Reception Attendant to lead our on-site department, provide an excellent administrative and customer service, while ensuring all contractual obligations are met.

Key Responsibilities:

  • Ensure professionalism and accuracy with all information passed through reception to staff and management. 
  • Oversee the Village Administration/Front Office/Reception operation to achieve a reputation as a market leader in individualised customer focused service within the Facility Management Industry. 
  • Assist in all guest arrivals and departures ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
  • Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority. 
  • Liaise with Housekeeping to ensure room cleanliness standards are maintained while meeting productivity goals.
  • Site plane Bookings and Accommodation Bookings as required.
  • Assist in the preparation of accurate and timely invoices for the village services.

What we are looking for:

  • Demonstrated experience in an administrative position, preferably in hospitality or accommodation booking.
  • Ability to resolve any guest concerns or issues in a timely and professional manner.
  • Knowledge of INX & RMS beneficial.
  • Microsoft Office Suite proficiency essential.
  • As you will be in constant contact with senior executives and external representatives, you will display polished presentation and communication abilities.
  • Police Clearance or willing to obtain one and medically fit to pass pre-employment medical.
  • Australian Driver’s Licence (preferred).

What you will get in return:

  • Supportive on-site leaders and off-site P&C team to support your work.
  • All meals, accommodation and uniform provided whilst on site.
  • Mental, financial and physical health support programs.
  • Great team culture in a global business that nurtures talent has a commitment to a diverse and inclusive workforce.
  • Ongoing support and training with opportunities to grow at a global company.
” Connecting People and Places to Make the World Work Better”.
ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.
We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com
 
If you're ready to be part of a global team that values you, we’d love to hear from you! To apply, simply click the 'apply' link and complete the online application.

Advertised: W. Australia Standard Time
Applications close:

Back to search results Apply now