Join the ISS team?

ISS is a global leader in integrated facilities services, dedicated to creating safe, efficient, and welcoming environments for our clients and their people. We are seeking a proactive Facilities Coordinator to support day‑to‑day operations at a premium commercial site in Melbourne’s CBD.

This role is perfect for someone who thrives in a fast‑paced environment, enjoys building strong stakeholder relationships, and takes pride in delivering high‑quality, compliant, and customer‑focused facilities services.

The Opportunity

Reporting to the Facilities Manager / Key Account Manager, you will play a key role in ensuring seamless operational delivery across maintenance, compliance, and soft services.

Your responsibilities will include:

• Daily operations — Coordinating hard and soft services to maintain smooth building operations.

• Asset management — Maintaining accurate asset registers and supporting lifecycle planning.

• Contractor coordination — Assisting with subcontractor management, compliance checks, and accreditation tracking.

• Safety & compliance — Supporting WHS, environmental, and quality control processes.

• Reporting — Monitoring KPIs, customer satisfaction, and maintaining documentation for audits and inspections.

• Maintenance response — Coordinating urgent maintenance requests and defect works.

• Budget support — Assisting with consumables and minor works budget tracking.

About You

You bring strong organisational capability, a customer‑focused mindset, and the ability to work under pressure while maintaining accuracy and professionalism.

Key strengths include:

• Organisation & time management

• Clear communication with internal teams and external vendors

• Understanding of ISO & WHS standards

• Systems proficiency including Microsoft Office

• Problem‑solving and adaptability

Qualifications & Experience

• Certificate or Diploma in Facilities Management or related field (preferred)

• Experience in facilities coordination or administration

• Familiarity with OH&S Act, ISO standards, and compliance requirements

• Experience liaising with contractors and supporting service delivery

What Success Looks Like

• Timely and accurate coordination of facilities services

• Strong stakeholder relationships and positive feedback

• Compliance with safety and environmental standards

• High‑quality record‑keeping and reporting

• How to Apply:
  Click on the 'apply' link and complete the online application.

  Our Commitment:
  ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

  Learn more about ISS in Australia and New Zealand on our website.

  Please note: No agency applications are accepted