Admissions Specialist
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Job Number:529364
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Classification:Student Services Technician 3
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Grade:Grade 77
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Work type:On Campus, Staff Full-time
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Administrative Unit:University of Alaska Anchorage
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School/Business unit:UAA Matanuska Susitna College
Location:Palmer
Categories: Business/ Administrative/ Personnel, Academic Advising/Student Support & Services
Position Summary:
As an Admissions Specialist, you will expertly verify the authenticity of admission documents, manage application processes, and make timely admission decisions. Your role includes handling communications with students, resolving issues, and preparing customized acceptance letters. You will analyze and manage databases, run residency reports, and provide support through various software programs. Additionally, you will oversee non-degree-seeking applications, engage in professional development, lead short-term projects, and compile statistical data for reporting. In registration, you will handle all related functions, act as a liaison to resolve issues, ensure accuracy of manual forms, and train new staff. Your customer service duties will involve supporting students via phone, in person, and email, managing call transfers, scheduling appointments, and maintaining confidentiality. You will also review and update degree services, including changes of majors and graduation applications, and manage campus-specific forms and commencement assistance. Regular updates to the MSC Student Services web pages will be required to ensure accuracy and relevance.
Mat-Su College (MSC), in collaboration with the University of Alaska Anchorage (UAA), is seeking an Admissions Specialist to join our Admissions, Recruitment, and Advising office. This role involves managing communications regarding university requirements, processing admissions applications for undergraduate and graduate students, and supporting a positive enrollment experience.
As an Admissions Specialist, you will expertly verify the authenticity of admission documents, manage application processes, and make timely admission decisions. Your role includes handling communications with students, resolving issues, and preparing customized acceptance letters. You will analyze and manage databases, run residency reports, and provide support through various software programs. Additionally, you will oversee non-degree-seeking applications, engage in professional development, lead short-term projects, and compile statistical data for reporting. In registration, you will handle all related functions, act as a liaison to resolve issues, ensure accuracy of manual forms, and train new staff. Your customer service duties will involve supporting students via phone, in person, and email, managing call transfers, scheduling appointments, and maintaining confidentiality. You will also review and update degree services, including changes of majors and graduation applications, and manage campus-specific forms and commencement assistance. Regular updates to the MSC Student Services web pages will be required to ensure accuracy and relevance.
To thrive in the role of Admissions Specialist at Mat-Su College (MSC), you should excel in managing application processes, ensuring accurate and timely admissions decisions, and delivering exceptional customer service. Your ability to handle communication with students, verify documents, and resolve issues efficiently is crucial. Strong attention to detail, advanced computer skills, and a solid understanding of university policies will support your success. Engaging in professional development, managing data, and updating web pages will further enhance your effectiveness. Prior experience in a university setting and a commitment to process improvement will be valuable assets.
Minimum Qualifications:
At least one year of college coursework in a related field and one year of relevant experience, or an equivalent combination of training and experience.
Position Details:
This position is located on the Mat-Su College campus in Palmer, Alaska. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 77, based on education and experience.
Applications will be reviewed on a rolling basis until a successful candidate is identified. The first review date will be September 23, 2024. To be sure that your application is reviewed, please apply before 11:59pm on September 22, 2024.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Micah Horning, Staff HR Coordinator, at Mjhorning2@alaska.edu or 907-746-9334.
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu.
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.
