JOB SUMMARY

The Desk Assistant (DA) is a part-time paraprofessional staff member of the Department of Residence Life. They are primarily responsible for serving as customer service representatives for the department and reporters of all security concerns. The DAs also address policy violations, perform various administrative tasks, and serve as a resource for students. The position description listed below encompasses the major expectations of DAs.

DUTIES & RESPONSIBILITIES

Confirm residency of students as they swipe within the residence hall.

Ensure guests are properly signed in and out of residence halls, utilizing housing software

Utilize the RA on call system and important resource phone numbers for residential concerns

Maintain computer desk logs in an accurate and orderly manner.

Report any necessary information to Residence Life’s Professional Staff.

Maintain order and neatness in the working area (the desk).

Conduct self in a professional manner while at the desk.

Market communication and material from Residence Life.

REQUIRED QUALIFICATIONS

Full time student.

Commit to between 6 to 10 hours per week.

Commit to a weekly permanent schedule of 3 or more shifts.

Available to work during the move-in & move-out period of the academic year.

Federal Work Study (FWS) eligible are preferred.

CONTACT

Ray Vincent L. De Jesus, rayvincent.dejesus@shu.edu

Office Hours: 8:45 AM – 4:45 PM From Monday through Friday.

FEDERAL WORK STUDY ELIGIBILITY

Not Required