The Head of Resource Management manages the lifecycle of library resources in all formats, supporting acquisition, licensing, activation/access, renewal, invoicing, and maintenance of print and electronic collections. This role partners closely with the Assistant Dean of the Law Library to ensure timely access to resources, accurate records, strong vendor relationships, and responsible stewardship of the collections budget. This position uses data and assessment practices to inform decisions, improve workflows, and support evolving service needs.

Duties and Responsibilities:

Acquisitions & Resource Lifecycle Management
• Manages ordering, receiving, activation, renewal, cancellation, and record maintenance for print and electronic resources.
• Maintains accurate and up-to-date order, invoice, holdings, and license/entitlement information in library and University systems.
• Serves as a primary operational contact for vendor communications related to purchasing, renewals, invoicing, and access issues.
• Troubleshoots and resolves resource access and fulfillment problems, as well as publisher/vendor transitions.
Electronic Resources & Access
• Supports e-resource activation, holdings/coverage maintenance, and knowledge base management to ensure accurate and consistent access.
• Partners with systems/discovery colleagues to troubleshoot authentication and connectivity issues (e.g., proxy/SSO, vendor platform access, entitlement discrepancies).
• Leads evaluation of new vendor platforms and content offerings; supports trials and implementation activities as needed.

Licensing, Contracts & Procurement Support
• Coordinates the processing of license agreements and vendor documentation in alignment with institutional policies and workflows.
• Liaises with internal stakeholders (e.g., procurement/contract offices, finance) to support timely execution of agreements and renewals.
• Maintains organized documentation related to contracts, licenses, and vendor terms.

Budgeting, Invoicing & Financial Reporting
• Monitors and supports the collections/acquisitions budget, including encumbrances and expenditures.
• Reviews invoices and payments; resolves discrepancies and supports reconciliation with institutional financial systems.
• Produces and maintains regular financial reports (allocated/encumbered/expended) to support planning and decision-making.

Assessment, Reporting & Data-Informed Decision Support
• Compiles and analyzes usage, cost, and trend data to support renewal and cancellation decisions.
• Creates and maintains operational and management reports to improve workflows and communicate results to stakeholders.

Policies, Workflow Improvement & Collaboration
• Develops and updates resource-focused procedures and workflow documentation.
• Identifies opportunities to streamline processes; recommends and implement improvements.
• Collaborates with cataloging/metadata colleagues to ensure resource records support discoverability and access.
• Serves on library committees and participates in law school and University initiatives and projects.
• Provides training and support to colleagues on relevant systems and workflows.

Additional Responsibilities
• Participates in professional development to maintain awareness of trends and best practices in acquisitions, licensing, and e-resource management.
• Performs other related duties as assigned.

Required Qualifications:

• Master’s degree in Library/Information Science (MLS/MLIS) from an ALA-accredited program (or equivalent).
• A minimum of four years in academic library acquisitions, electronic resources, resource management, or collection operations.
• Working knowledge of acquisitions and e-resource lifecycle workflows, including renewals and invoicing.
• Ability to interpret and apply vendor terms and licensing concepts within established institutional processes.
• Strong analytical skills, including ability to create reports and use data to support decisions.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities and deadlines.
• Strong communication and interpersonal skills; ability to work effectively with vendors and internal stakeholders.

Desired Qualifications:

• Experience with open-source library systems such as FOLIO.
• Experience reviewing or coordinating license agreements and vendor contracts.
• Experience supporting budget reconciliation and working with institutional financial systems.
• Supervisory or lead-work experience (including training, workflow coordination, or mentoring).
• Familiarity with APIs, scripting, or automation related to technical services/reporting.

Licenses and Certificates:

N/A

Salary Range:

$83,250 - $92,500

Exempt/Nonexempt: Exempt

Physical Demands: General Office Environment

Special Instructions to Applicants:

Benefits Information: 

Full Time Benefits

Life today is complex. That’s why Seton Hall University offers a comprehensive package of benefits and programs to help you simplify and enrich your life.

These benefits are important elements of your total university compensation package. Benefits include but are not limited to bundled medical, prescription, and vision insurance, dental insurance, and life insurance, and retirement plan. More information is available at https://www.shu.edu/human-resources/benefits.html. 

Seton Hall University is located in South Orange, New Jersey, 14 miles from New York City. It is the oldest Catholic diocesan institution of higher education in the United States and is home to about 6,300 undergraduate and 3,700 graduate students. A vibrant and culturally inclusive community, Seton Hall pursues academic excellence and ethical development in a collaborative environment and prepares its students to be servant leaders in their professional and community lives. Seton Hall University is an equal opportunity employer. It honors diverse perspectives and welcomes employees from all faith traditions. In turn, its employees respect Catholic beliefs and values, engage in servant leadership, and support the University’s mission as a Catholic institution of higher education.