The Accounts Payable Manager is responsible for overseeing the daily operations of Accounts Payable at Seton Hall University. Reporting to the Director of Accounts Payable, this position manages invoice processing, supplier payment runs, employee reimbursements, internal controls, and departmental staff. The Manager ensures compliance with University policies and regulatory requirements while driving operational efficiency, process improvement, and exceptional customer service. This role partners closely with Procurement, Treasury, Finance, and campus departments to support accurate and timely financial transactions and advance the University's financial and operational objectives, in alignment with the university’s mission and its Catholic values. This position must, at all times, uphold confidentiality, and use discretion and professionalism in handling sensitive financial and personnel information.

Duties and Responsibilities:

Accounts Payable Operations Management

• Manage the day-to-day accounts payable function, ensuring invoices, supplier payments, employee reimbursements, and student refunds are processed accurately and timely.
• Oversee invoice review and matching, manage Retrofit workload queues, resolve processing exceptions, and ensure timely and accurate payment execution.
• Oversee employee travel and expense reimbursement processing, ensuring compliance with University policies and IRS accountable plan requirements.
• Conduct weekly payment runs, including internal ACH and check disbursements and third-party virtual card, ACH, and check disbursements; review payment selection reports, coordinate approvals for high-value vendor payments in accordance with University disbursements approval process and payment schedules.
• Monitor outstanding payments, stale-dated checks, returned ACH transactions, and payment exceptions in coordination with Treasury.
• Monitor and report on departmental KPIs, including invoice processing timeliness, payment accuracy, supplier maintenance cycle times, exception resolution rates, overdue invoice volumes, and compliance with established service-level agreements.
• Resolve invoice discrepancies, payment issues, and supplier inquiries while partnering with campus departments to facilitate timely resolution.
• Ensure compliance with University policies, internal controls, and applicable regulatory requirements.

Financial Controls, Compliance, and System Administration

• Maintain and strengthen internal controls designed to prevent duplicate payments, fraud, errors, and policy violations.
• Review AP daily keyed report and Unimarket invoice error report and Banner not completed lists to ensure data integrity and financial compliance.
• Partner with Financial Systems to manage AP-related technology initiatives, including system upgrades, process improvements, bank code and payment configuration maintenance, testing, issue resolution, and optimization of Banner, Unimarket, Finexio, and other financial systems.
• Drive operational and technology improvements in collaboration with the Director of Accounts Payable, focusing on travel and expense management systems, AP automation, supplier “PO Flip” invoicing, and continuous optimization of procure-to-pay processes.
• Coordinate documentation requests for internal and external audits.
• Oversee supplier master data governance, including supplier onboarding, tax documentation compliance, payment method maintenance, banking validations, and record retention practices.
• Support month-end Unimarket PO close and year-end accounting activities, including accruals, 1099 reporting, and audit support.

Staff Supervision and Development

• Lead and supervise AP processors by maintaining the AP team responsibility charter, managing workload allocation and shared responsibilities, establishing operational priorities, monitoring productivity, and ensuring compliance with quality, accuracy, and service-level expectations.
• Train, mentor, and develop team members in accounts payable processes, systems, compliance requirements, and customer service expectations.
• Conduct performance evaluations, establish goals, and support employee development plans.
• Foster a culture of accountability, collaboration, continuous improvement, and customer service excellence.
• Develop and maintain operational continuity plans, cross-training programs, and documented procedures to ensure uninterrupted AP operations.

Campus Partnership and Supplier Relations

• Serve as a primary operational contact for departments regarding invoice processing, procure-to-pay activities, and payment status inquiries.
• Build and maintain positive relationships with suppliers, campus stakeholders, Procurement, Treasury, and Finance.
• Promote electronic payment adoption and support supplier Finexio onboarding initiatives.
• Lead supplier enablement initiatives that leverage Unimarket's cXML “e-Invoicing”, “PO Flip”, and Invoice Import solutions to streamline invoice processing and support touchless accounts payable operations.
• Assist in communicating AP policies, procedures, and process changes across the University.
• Provide operational reporting and recommendations to improve service delivery and department performance.

Required Qualifications:

• Bachelor’s degree required.  Directly related professional experience may be considered in lieu of a degree.
• 5 years of experience in accounts payable or related field.

Desired Qualifications:

• Experience with procure-to-pay, ERP, travel and expense management, and accounts payable automation systems, including Unimarket and Banner.
• Familiarity with higher education, nonprofit, or public sector financial operations. 
• Demonstrated ability to improve processes, strengthen controls, and leverage technology to enhance operational efficiency and service delivery.

Salary Range:

$73,800 - $82,000

Exempt/Nonexempt: Exempt

Physical Demands: General Office Environment

Special Instructions to Applicants:

Benefits Information: 

Full Time Benefits

Life today is complex. That’s why Seton Hall University offers a comprehensive package of benefits and programs to help you simplify and enrich your life.

These benefits are important elements of your total university compensation package. Benefits include but are not limited to bundled medical, prescription, and vision insurance, dental insurance, and life insurance, and retirement plan. More information is available at https://www.shu.edu/human-resources/benefits.html. 

Seton Hall University is located in South Orange, New Jersey, 14 miles from New York City. It is the oldest Catholic diocesan institution of higher education in the United States and is home to about 6,300 undergraduate and 3,700 graduate students. A vibrant and culturally inclusive community, Seton Hall pursues academic excellence and ethical development in a collaborative environment and prepares its students to be servant leaders in their professional and community lives. Seton Hall University is an equal opportunity employer. It honors diverse perspectives and welcomes employees from all faith traditions. In turn, its employees respect Catholic beliefs and values, engage in servant leadership, and support the University’s mission as a Catholic institution of higher education.