Are you ready to elevate your retail career?

Due to the continuous success and growth of our business, we are on the lookout for an exceptional Assistant Store Manager for our NEW Samsung store in Mt Gravatt with a flair for sales, a high-energy approach, and a welcoming demeanour. If you’re a passionate leader who loves mentoring, coaching, and developing a talented team while driving impressive sales results, this is your chance to shine!

Who We Are – Join Retailors and Shape the Future of Tech Retail

At Retailors, we don’t just sell products—we create unparalleled experiences and push the boundaries of tech retail. As a leading Samsung partner in Australia, we operate an expanding global network of premium stores, delivering best-in-class consumer experiences across multiple regions.

Our goal is simple: to empower our team and inspire consumers through innovative retail concepts and a relentless passion for innovation and technology. From our stores to our headquarters, we cultivate a high-energy, results-driven culture where leadership, teamwork, and excellence that defines our success.

Why You’ll Love This Role:

• Lead with Passion: Inspire and guide a team of enthusiastic sales associates to achieve their best and create a collaborative, positive work atmosphere.
• Drive Sales Excellence: Use your sales expertise to elevate store performance, drive KPIs, and exceed conversion goals.
• Mentor & Develop: Share your knowledge and skills to coach and develop your team, helping them grow and thrive in their roles.
• Customer-Centric Focus: Deliver the Ultimate Customer Experience by aligning with Samsung’s commitment to quality and innovation.

Key Responsibilities:

• Leadership: Motivate and lead your team to reach new heights, fostering a culture of collaboration, creativity, and continuous improvement.
• Operational Excellence: Oversee store operations, ensuring efficiency and effectiveness while meeting or exceeding performance metrics.
• Team Development: Recruit, mentor, and nurture a diverse team, promoting an inclusive and dynamic work environment.
• Communication: Maintain strong communication with store team members to ensure alignment and clarity on goals and expectations.
• Customer Focus: Prioritize exceptional customer service, creating positive and memorable interactions.

Preferred Candidate Attributes:

• Brand Alignment: Passionate about Samsung and aligned with our company’s core values.
• Exceptional Customer Experience: Proven ability to create positive and memorable customer interactions.
• Availability: Flexible with full-time availability, including late-night trade and weekends.
• Experience: Minimum of 1 year as an Assistant Store Manager or in a similar role with strong sales experience. No prior technology experience required! You will be trained on all technical aspects of the role. All you need is your exceptional people skills.

What’s in it for You?

You will be a part of a winning team with a supportive, friendly and fun culture, exciting career opportunities and receive excellent employee benefits! Your benefits will include:

• Winning takes hard work, commitment and solid game plan - we recognise your achievements through our competitive Monthly Bonus Program! 
• Your work hard and we believe you should have time to play hard – that’s why we give you every second weekend off to maintain a healthy Retail work life balance
• Up to 30% discount across Retailors Brands for you and your family
• A paid day off to celebrate YOU on your special day – Happy Birthday from us!
• Ongoing Coaching & development to support growth within your career
• Opportunity to attend Retailors' Annual Store Manager Conference 
• Access to Retailors' THRIVE Program – our all-inclusive holistic wellbeing and mental health support services.
• Do you know the next Retailors' Prodigy? We will pay a bonus to YOU to for referring TOP Talent to RPG!

How to Apply: If you're ready to take your retail career to the next level and have a passion for Samsung, apply now! Complete an online application in less than 10 minutes and showcase your relevant experience and why you’re the perfect fit for our vibrant team.

Join us in making every shopping experience at our new Samsung Mt Gravatt store extraordinary!

Residency Note: To be eligible to apply for this role, you must be an Australian or NZ citizen or hold an appropriate visa to live and work in Australia. For more information, visit the Australian Department of Immigration.

For more opportunities within our stores visit: http://careers.retailors.com.au