HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home.  Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding. 

Responsibilities 

• Develop and maintain policies and procedures related to ramp operations to ensure compliance with regulatory bodies, IATA and HKE requirements;
• Monitor changes in regulatory bodies or HKE requirements and evaluate the potential impact of changes on ground operations. Distribute operational notices to stakeholders when needed;
• Create, update and maintain training materials in accordance with company requirements;
• Evaluate various training delivery methods to identify the most cost-effective and operationally efficient solutions;
• Manage and ensure proper retention of training records;
• Prepare and coordinate training plans for internal staff and external service providers as needed;
• Serve as Ground Services representative, coordinating with internal and external stakeholders on new initiatives, products, and services development and implementation;
• Assist in station launch preparations, including organizing meetings with new stations service providers and onsite inspections;
• Create and maintain database for data analysis as well as prepare presentation materials for management review;
• Identify hazards and risks, conduct risk assessments and consult with superiors for decisions impacting operational security and safety risk tolerability;
• Willingness to travel as necessary.