Position Function:
This position is an integral part of our efforts to support the success of our students by engaging in intentional strategies designed to address the needs of students who have challenges with academic, health, wellness, conduct, safety or their general welfare. This position serves as a part of the Dean of Students' Office and reports to the Assistant Director while also maintaining a direct working relationship with other key stakeholders at the University. The Student Services Coordinator reports to the Assistant Director and has primary responsibility for coordination of case management in the honor code and conduct offices, collaboration and improved communication among departments or offices, assists in coordination of continuity of care and services for students, parents and families, and assists in a coordinated team approach to student services and University response to needs.
Salary Grade: 14
Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.
Essential Duties and Responsibilities:
1. Assist the Dean of Students’ Office in matters relating to student affairs including advocating, assisting, navigation of student issues and student complaint and resolution.
2. Travel between various University campuses to attending meetings, training and perform other duties as assigned.
3. Assist the Dean of Students’ Office with investigation and administrative hearings concerning the Honor Code and Code of Student Conduct.
4. Coordinate assessment and reports for Honor code and Student Conduct and files as needed.
5. Meet with students and families concerning university processes.
6. Serve as a campus-wide resource for distressed students working with and communicating with University police, residence life staff, student counseling, student health services and academic departments.
7. Develop services and provide help to meet the daily needs of MSU students and parents by communicating and clarifying the resources available at MSU.
8. Assist the Dean of Students' Office in event and program management.
9. Assist the Dean of Students’ office in care and concern of students.
10. Serves on a variety of internal and external committees and task forces.
Maintains an "open door" policy in assuring that the services of the Dean of Students Office are accessible to all students and families.
11. Presents to faculty, staff and departments on issues that relate to students.
12. Manages and directs various functional areas within Student Services to develop a high performing team, while ensuring these areas have collaborative relationships with their colleagues on the Starkville Campus
13. Perform other related duties as assigned.
The above mentioned examples are intended as illustrations only of the various types of duties assigned in positions allocated to this classification. The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.
Minimum Qualifications:
Bachelor's Degree with 0-1 year experience working with students and families with care & concern.
Preferred Qualifications:
Master's Degree
Any equivalent combination of related experience and/or education training approved by the Human Resources Department.
Knowledge, Skills, and Abilities:
1. Knowledge of customer service practices and concepts.
2. Event planning and event management skills.
3. Excellent interpersonal, written, and verbal communication skills.
4. Ability to build relationships with other University and community units.
5. Excellent decision-making and time management skills.
6. Ability to work as part of a team.
7. Knowledge of computers and web based applications.
Working Conditions and Physical Effort
Work is normally performed in a typical interior/office work environment. No or very limited exposure to physical risk. No or very limited physical effort required.
At this time, MSU is unable to offer H-1B visa sponsorship for this role. This applies until further notice.
Instructions for Applying:
Link to apply: http://explore.msujobs.msstate.edu/
Applications must be submitted through the Human Resources Management Website at https://www.msujobs.msstate.edu/ by completing the online application and submitting a cover letter, resume, and references.
Equal Employment Opportunity Statement:
Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, (662) 325-5839.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: (662) 325-3713 or ada@hrm.msstate.edu.
If you have any questions regarding this policy, contact the Department of Human Resources Management at (662) 325-3713 or ada@hrm.msstate.edu. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
