Working/Functional Title
Virtual Systems Engineer
Position Summary
The Virtual Systems Team serves as a workforce multiplier, enhancing organizational efficiency by delivering cost-effective services that reduce the expense of deploying and maintaining systems and applications. These essential services support daily operations by providing economies of scale that minimize the Data Center footprint, lower environmental impact, increase flexibility, and offer efficient solutions. The team also manages the operational support of on-premises and off-premises infrastructure, leveraging VMware, AWS, Azure and GCP to deliver compute resources to the MSU community.
Reporting to the Virtual Systems Manager, the Virtual Systems Engineer will primarily perform the following duties:
- Design, implement, and manage virtualized system environments and cloud infrastructure.
- Support customers to build solutions designed to fit their needs.
- Work with vendors to anticipate and resolve complex problems.
- Develop scripts for automation, productivity improvements, and performance optimization.
- Monitor system health and proactively issue resolution for issues.
- Generate scripted system reports for platform data requests.
- Updating billing and ticketing systems.
- Participate in organization and intra-team projects.
- Engage in professional development including technical training and "soft skill" development.
Michigan State University (MSU) is a top 100 global university located in East Lansing, three miles east of the state’s capitol. The MSU community includes more than 12,000 faculty, academic and support staff, as well as over 52,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.
MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.
Diversity, Equity and Inclusion (DEI) are essential elements, vital to the culture MSU Information Technology endeavors to cultivate. This includes providing opportunities and access for all people which incorporate differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status and socioeconomic background.
Minimum Requirements
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree; three to five years of related and progressively more responsible or expansive work experience in IT Support or Systems Administration; experience with VMware and associated tools; or an equivalent combination of education and experience.
Desired Qualifications
- VMware Certified Professional Data Center Virtualization (VCP-DCV)
- In-depth understanding of virtualization technologies, enterprise compute infrastructure and a strong operational understanding block systems storage
- Experience administering systems in cloud platforms
- Two or more years’ experience providing direct customer support
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Resume and cover letter.
Special Instructions
Three professional references knowledgeable of your work.
Work Hours
STANDARD 8-5
Website
https://tech.msu.edu
Remote Work Statement
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends January 28, 2025 at 11:55 P.M.
