Day/Evening Emergency Receptionist / Health Care Representative
Back to search results
Apply now
Job no: 1041520
Work type: Support Staff
Personnel Sub Area: CT- Clerical Tech.
Pay Grade: 07
Major Administrative Unit / College: College Of Veterinary Medicine
Department: Veterinary Teaching Hospital 10046906
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Veterinary/Animal Care, Clerical Technical- CT, Full Time (90-100%), Union
Working/Functional Title
Day/Evening Emergency Receptionist
Position Summary
This position will be in the VMC Emergency clinic working at reception desk where you will greet, register, and direct clients and their animals to the correct waiting area; creates, reviews, and updates electronic client and patient health records; establishes patient appointments in electronic scheduling system; collects payments at the time of patient discharge and accurately documents the payments in an electronic record.
The College's vision is to be the destination for teaching, innovation, care, and service. Six goals, backed by specific strategies, guide our organization as we move forward. Read more at https ://cvm.msu.edu/about/strategic-planning-2021-26/goals to learn about the MSU College of Veterinary Medicines goals, strategies, and progress.
CVM Core Value of Diversity We are committed to promoting the principles of equal opportunity and multiculturalism where all individuals are valued, respected, provided opportunity to flourish, and open doors in their pursuit of excellence. We encourage and welcome our community to share ideas with us surrounding opportunities to advance diversity, equity, and inclusion.
Minimum Requirements
Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office; or an equivalent combination of education and experience.
Desired Qualifications
One year of customer service experience. Excellent communication and computer skills, including proper grammar and spelling; Experience in a fast-paced customer service setting; excellent customer service and proven empathy skills. Demonstrated experience to work both in teams and alone.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Cover Letter and Resume
Work Hours
We are a 24/7 facility where this position will have a combination of day and evening shifts.
Website
WWW.CVM.MSU.EDU/HOSPITAL
Bidding eligibility ends May 20, 2025 at 11:55 P.M.
Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time
Back to search results Apply now
