Health Care Representative
Back to search results
Apply now
Job no: 1053849
Work type: Support Staff
Personnel Sub Area: CT- Clerical Tech.
Pay Grade: 07
Major Administrative Unit / College: College Of Veterinary Medicine
Department: Veterinary Teaching Hospital 10046906
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Health Care Support, Office/Clerical Support, Veterinary/Animal Care, Clerical Technical- CT, Full Time (90-100%), Union
Position Summary
This position will be in the VMC Small Animal clinic working in the Call center. The main functions of the Call Center is to review, update or create client and patient accounts and schedule appointments for all of the VMC hospital services. Additionally, the Call Center is responsible for receiving and routing telephone calls and taking and relaying messages; communicates and listens carefully to provide outstanding customer service.
The College's vision is to be the destination for teaching, innovation, care, and service. Six goals, backed by specific strategies, guide our organization as we move forward. Read more at https ://cvm.msu.edu/about/strategic-planning-2021-26/goals to learn about the MSU College of Veterinary Medicines goals, strategies, and progress.
CVM Core Value of Diversity
We are committed to promoting the principles of equal opportunity and multiculturalism where all individuals are valued, respected, provided opportunity to flourish, and open doors in their pursuit of excellence. We encourage and welcome our community to share ideas with us surrounding opportunities to advance diversity, equity, and inclusion.
Minimum Requirements
Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office; or an equivalent combination of education and experience.
Desired Qualifications
Experience in processing multiple calls using excellent phone etiquette; excellent communication and computer skills, including proper grammar and spelling.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Resume and cover letter
Work Hours
STANDARD 8-5
Website
WWW.CVM.MSU.EDU/HOSPITAL
Bidding eligibility ends July 1, 2025 at 11:55 P.M.
Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time
Back to search results Apply now
