Position Summary

Position Summary:

Greets patients, obtains basic treatment information, performs and assists with routine medical procedures, and performs clerical activities in order to assist in maintaining clinic flow. Updates and files medical records, verifies insurance coverage and collects payments from patients.

Job duties:

• Greets patients in order to determine needs; registers and directs patients to the correct appointment areas.
• Record chief complaint, takes vital signs and health information, and performs routine tests and procedures including, vaccines, venipuncture, blood pressures, pulse rates, respirations, weights and heights.
• Prepares equipment/supplies and cleans examination rooms in order to prepare for patient examinations.
• Verifies insurance coverage and authorizations and collects payments from patients.
• Communicates with insurance vendors to obtain authorization for tests, procedures, and surgeries.
• Assists health care providers during examinations, treatments, and minor surgery.
• Schedules appointments, maintains master schedule for physicians and provides information; receives and routes calls and relays messages.
• Orders, updates, copies and files patients' charts/medical records in order to insure their availability for health care providers.
• Orders and schedules lab tests, retrieves and distributes results to health care providers, laboratories and medical records as directed.
• Types materials, completes and verifies forms, and maintains general filing system and the petty cash and change fund.
• Monitors supply inventory and orders per guidelines.
• Performs other duties as assigned.

This posting will fill 2 vacancies. 

Minimum Requirements

Knowledge normally acquired through a high school education; six months to one year of related and progressively more responsible or expansive work experience in a medical office setting or in a clinical setting performing routine health assessment tests; or an equivalent combination of education and experience. Requires experience in the use word processing and database software, a specified medical course such as Nurse Health Aid and Phlebotomy, or Medical Billing and Medical Terminology experience. Requires knowledge of electronic medical record and patient scheduling systems. May require certification as a medical assistant.

Desired Qualifications

• Familiarity with medical terminology; experience in scheduling, screening, and confirming medical appointments using a computerized information system; current or prior experience obtaining/checking authorizations; experience scanning documents and handling a multi-line phone system.

• Pediatric or family medicine experience preferred.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume

Cover Letter

Work Hours

Work hours are typically 8:00 AM - 5:00 PM but may vary as necessary to accommodate clinic operations.

Website

https://healthcare.msu.edu

Summary of Physical Demands

The job requires significant physical effort and involves carrying charts and medical equipment, assisting in ambulating and lifting patients.

Summary of Health Risks

Exposure to human blood, serum, and other body fluids; and materials covered under Universal Precautions; TB risk or work within three (3) feet of patients in a health care setting; wear a respirator.

Bidding eligibility ends July 1, 2025 at 11:55 P.M.