Practice Manager / Senior Admin. Business Professional/S
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Job no: 1091410
Work type: Support Staff
Pay Grade: 13
Major Administrative Unit / College: Msu Hci Clinical Services
Department: Msu Hci Clinical Services 40001137
Sub Area: APSA- Pro Supervisory
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Health Care Support, Professional Supervisory- APSA, Full Time (90-100%), Union
Working/Functional Title
Practice Manager
Position Summary
Summary:
The Clinic Manager provides effective leadership and accountability for all operations of one or more clinic locations to include excellence in patient-focused clinical care, human resources, information systems, quality assurance, and financial management. The Clinic Manger is responsible for business operations, personnel management, and oversight of the daily operations of the practice(s).
Duties:
- Responsible for teaching, coaching, and supervising the daily task of support staff.
- Create schedules, prioritizes work, resolve conflict, by interacting with employees and assessing individual and team performance.
- Interprets and assists in developing policies, procedures, and performance standards to answer questions, resolve problems and achieve appropriate organizational benchmarks.
- Participates in, or independently develops, manages, and monitors the unit budget; participates in budget forecasting and business planning; reviews financial reports; authorizes clinic expenditures.
- Maintains a system for accurately recording and reporting patient care activities to ensure quality health care; ensures compliance to federal regulations. Manages initiatives as identified by Unit.
- Coordinates office staff and providers to promote clinic flow and excellent patient care.
- Participates in setting up/orienting new providers and new programs.
- Performs patient care, including hands on, based on scope of practice, and via phone or portal communication.
- Performs Other duties as assigned.
Minimum Requirements
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in a business-related field or in a field which corresponds to the particular department of employment; five to eight years of related and progressively more responsible or expansive work experience in office procedures and administration, or in performing responsibilities related to the operational activities of the employing unit; experience in a supervisory role; experience with word processing, database, spreadsheet, presentation software and/or desktop publishing, web page software; or an equivalent combination of education and experience.
Desired Qualifications
- Highly motivated, detail-oriented and organized
- Exceptional organizational and time-management skills
- Excellent written and verbal communication skills
- A strong work ethic, and demonstrated customer service skills
- Ability to multi-task and meet deadlines
- Dependability and early morning availability
- Must be growth motivated and capable (multi-location to expand)
- Knowledge of governmental regulations and reimbursement requirements
- Ability to maintain effective relationships with administration/providers
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Resume
Cover Letter
Work Hours
Work hours are typically 8:00 AM - 5:00 PM but may vary as necessary to accommodate clinic operations.
Website
HTTPS://HEALTHCARE.MSU.EDU/
Summary of Physical Demands
The job requires significant physical effort and involves carrying charts and medical equipment, assisting in ambulating and lifting patients and viewing a CRT screen more than 75% of the time.
Summary of Health Risks
Exposure to human blood, serum, and other body fluids; and materials covered under Universal Precautions; TB risk or work within three (3) feet of patients in a health care setting; wear a respirator.
Bidding Eligibility ends November 11, 2025 at 11:55 PM
Advertised: Eastern Standard Time
Applications close: Eastern Standard Time
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