A bit about us

If you are looking for a fantastic team and a challenging, fast, and dynamic work environment, you are at the right place!

On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organisation as we inspire wellness through #PurposeLedCareers

We are dedicated to our customers, community and environment and are looking for similar-minded talent to join us! As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.

Our total rewards package offering includes additional annual leave, bonuses, wellness programs, health benefits, flexible and remote working arrangements, and performance awards - not to mention various social and recreational activities, all of which are regional specific.

With over 3,400 team members working across the globe, our vision is focused on premium nutrition and lifetime wellness, backed by science. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole - family health and happiness across 7 international brands.

What this means for you

The variety of work creates unlimited opportunities to excel across a breadth of disciplines; you will be presented with a wealth of new pathways and opportunities to explore throughout your career. Working with us will be more than just a job; we guarantee a life-changing experience as you step into an environment that moves quickly and presents new challenges daily.

Your role within the team

The eCommerce Channel Manager – Pharmacy is responsible for the strategic development and growth of our brands within our pharmacy channels online – including but not limited to Chemist Warehouse Australia, Chemist Warehouse NZ, and Priceline.

You will play a key role in our eRetail growth strategy, leading customer relationships and developing and executing account joint business plans – including perfect store delivery, co-op execution, eRetail Media buying, demand forecasting, inventory management, data analysis and endless aisle designing and implementation – to achieve executional, financial, marketing and operational targets and ensure sustainable long-term success.

Key responsibilities include:

• Develop eRetail execution plans support big brand campaigns, tactical initiatives, and new product launches across various consumer goods categories
• Develop roadmap to best-in-class consumer experience online, using latest consumer insights and knowledge of best practice to accelerate our execution standards vs category and total market
• End-to-end delivery, from developing sales strategies and negotiating contracts, to forecasting, briefing artwork, partnering with agencies, trading on platforms etc.
• Continue to develop and evolve ways of working to set eCommerce up for long-term success (e.g. Operational efficiencies, running ongoing learning agenda, implementing best practice etc.)
• Partner with sales teams (with a focus Chemist Warehouse Australia) to develop and deploy eRetail growth strategies and best-practice execution across the digital landscape as aligned to the overall digital strategy
• Maintain a leadership role in the broader business and within the digital team; influencing and advocating for Digital + eCommerce literacy and best practices
• Provide support across other eRetail Accounts and Digital Initiatives as required

Desired Skills & Experience

We look for people who have what it takes to make an impact; who can challenge us to go further while pushing themselves to deliver exciting & ambitious results.

To make sure we’re setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity:

• 5+ years' experience in Sales or Account Management (eCommerce or emerging account management preferred) or Shopper/Trade Marketing.
• Experience in new business development, negotiation and partnering with retailers to develop strategic growth plans
• Strong understanding of eCommerce path-to-purchase and opportunities to influence consumer behaviour.
• Experience developing creative solutions to overcome customer or business challenges or capture incremental opportunities
• Confidently managed internal processes including collaboration with work areas such as sales, finance, supply, marketing, design, product development etc.
• Digital Marketing and eCommerce experience or qualifications, including sales channels (Amazon, eBay etc.), marketing tools and channels (Search, Display, Email), and analytics platforms (preferred)
• Leadership and/or coaching experience either via managing direct reports or internal capability building (preferred)

H&H Group believes in the benefits of a diverse & inclusive workplace & aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination & harassment, creating a safe and inclusive environment for all.

We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, & our hiring decisions will be based on business needs, position requirements, & the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.

If you have what it takes, please apply via the online portal & we will be in touch soon. We move quickly & may fill the role prior to the application close date, so we suggest you get in touch today!