A bit about us  

If you are looking for a fantastic team and a challenging, fast, and dynamic work environment, you are at the right place!  

On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organisation as we inspire wellness through #PurposeLedCareers  

We are dedicated to our customers, community and environment and are looking for similar-minded talent to join us! As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.  

Our total rewards package offering includes additional annual leave, bonuses, wellness programs, health benefits, flexible and remote working arrangements, and performance awards - not to mention various social and recreational activities, all of which are regional specific.  

With over 3,400 team members working across the globe, our vision is focused on premium nutrition and lifetime wellness, backed by science. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole - family health and happiness across 7 international brands. 

What this means for you 

The variety of work creates unlimited opportunities to excel across a breadth of disciplines; you will be presented with a wealth of new pathways and opportunities to explore throughout your career. Working with us will be more than just a job; we guarantee a life-changing experience as you step into an environment that moves quickly and presents new challenges daily.  

Your role within the team 
 
The Key Account Manager plays a pivotal role in driving H&H’s success by nurturing our growing relationship with Wesfarmers Health & Independent Grocery. In this role, you'll work closely with the customer buying teams to meet key financial, operational, and executional goals. Additionally, you'll support the broader team by managing financial reconciliations, including credits, OPEX, and tradespend, making strong financial literacy and attention to detail essential for success. This is a dynamic opportunity to make a significant impact on our customer partnerships and the overall performance of the team. 

Key responsibilities include: 

• Commercial Acumen: relentless, proactive focus on growth and deriving value knowledge of the customer, the category, competitors and H&H commercials. 

• Strategic Customer Planning: Building customer plans that ignite growth and create joint value in line with goals. 

• Customer Leadership: Forging relationships, connections and trust within our customers and leveraging the H&H network & culture to maximise partnerships. 

• Presenting with Passion & Impact: Convincing/ influencing the customer/key influencers in a dynamic & structured H&H way to agree to our proposals. 

• Bravery & Innovation: Conceptual thinking and bold mindset to disrupt the category and create and deliver a commercial benefit. 

• Negotiating a Win-Win: Generating better returns from our customer agreements by trading variables for a win-win outcome and long-term benefit. 

• Wellness Expertise:  Knowledge about our products and a strong understanding of the category and mindfulness, movement and nutrition pillars to influence recommendation. 

Desired Skills & Experience 

We look for people who have what it takes to make an impact, who can challenge us to go further while pushing themselves to deliver exciting & ambitious results.  

To make sure we’re setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: 

• Min 2-3 years business development management, account management, category management or marketing experience, applying strong commercial practices, 

• Relevant tertiary qualification (Marketing, Commerce) 

• High account and relationship management experience, 

• Understanding of category data analysis tools and techniques (IRI, shopper data, Quantium etc.) 

• Demonstrated ability to deliver ambitious targets and KPIs, 

• Develop customers business plans with customers, 

• Partnered with key stakeholders across multiple work areas to achieve business goals, 

• High level Project Management & strong admin background/PO raising etc, 

• Data Analysis skills, 

• Negotiation skills. 

H&H Group believes in the benefits of a diverse & inclusive workplace & aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination & harassment, creating a safe and inclusive environment for all.  

We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, & our hiring decisions will be based on business needs, position requirements, & the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.  

If you have what it takes, please apply via the online portal & we will be in touch soon. We move quickly & may fill the role prior to the application close date, so we suggest you get in touch today!