• Co-develop and lead the delivery of the strategic account plans with key customers, ensuring alignment to channel strategy and long-term commercial objectives. 

• Collaborate closely with internal teams across marketing, finance, and operations to ensure seamless execution of customer initiatives and exceptional account servicing. 

• Partner with supply chain teams on forecasting, demand planning, and run rates to maintain strong product availability. 

• Agree commercial targets with key customers, track performance and adjust plans to deliver agreed outcomes. 

• Work with trade marketing to deliver customer execution of trade promotions & trade initiatives. 

• Support the delivery of new product development (NPD) initiatives and activations in partnership with marketing and trade marketing teams. 

• Oversee product education strategy aligned to channel strategy.

Desired Skills & Experience 

We look for people who have what it takes to make an impact; who can challenge us to go further while pushing themselves to deliver exciting & ambitious results.  

To make sure we’re setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: 

• Relevant tertiary qualification in Marketing, Commerce, Business, or related discipline.  

• Strong Excel and data analysis capability, with a track record of translating insights into actionable customer and category growth strategies.  

• Financial and commercial literacy, including P&L management, forecasting, and trade investment optimisation.  

• Strong negotiation and relationship management skills, with the ability to influence both internal stakeholders and customer partners.  

• Exceptional organisation, project management and communication skills.  

• Practical understanding of internal administration processes, including PR/PO systems and budget management.  

• Proven experience managing export customers within the FMCG industry, ideally across health and wellness categories.  

• Demonstrated success identifying, developing, and scaling new export, retail, and CBEC growth opportunities.  

• Strong understanding of export market dynamics, including regulatory requirements, compliance standards, and operational complexities.  

• Strong commercial acumen, with responsibility for delivering P&L targets, managing trade investment, and driving profitable growth.  

• Mandarin or Vietnamese language skills preferred.

H&H Group believes in the benefits of a diverse & inclusive workplace & aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination & harassment, creating a safe and inclusive environment for all.  

We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, & our hiring decisions will be based on business needs, position requirements, & the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.  

If you have what it takes, please apply via the online portal & we will be in touch soon. We move quickly & may fill the role prior to the application close date, so we suggest you get in touch today!