Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western has additional sites in Anacortes, Bremerton, Everett, Port Angeles, and Poulsbo. Western is recognized nationally for its successes, such as being named one of the top public master's-granting institutions in the Pacific Northwest for 25 years in a row by U.S. News & World Report.

Western Washington University is committed to achieving excellence through advancing inclusive success, increasing our Washington impact, and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship, research, and creative activity. Western's greatest strength is the outstanding students, faculty, staff, and alumni/ae who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive. In pursuit of this excellence, individual employees are expected to establish and maintain productive and effective inclusive working relationships amongst diverse populations including staff, faculty, administration, student, and external constituents. Further, individual employees are expected to have the ability to operationalize sustainability concepts (economic, societal, environmental) into all aspects of performing their job duties.

SSI is a unit within the Student Affairs division. The unit's mission is to maximize student retention, persistence and continued success through strong inclusive outreach and support programs. Our vision is that every student graduates, prepared for a life of growth and purpose.

The Western Success Scholars Program (WSS) is part of the SSI Unit. The unit also includes the Career Services Center (CSC) and the SSI Operations team that supports across the unit.

The WSS Program Coordinator provides direct support to foster care and unaccompanied homeless youth participating in the Western Success Scholars (WSS) program. The WSS Program Coordinator is part of a team that focuses on providing support to students as they journey through their academic, personal, and career goals.

General responsibilities include assisting students with their transition to the university, overseeing quarterly WSS community engagement/community building activities and events, and connecting students with resources at the university and with other local, regional, state and federal resources.

This is a full-time, permanent position. Some duties may require evening or weekend hours.

Position Duties and Responsibilities

50% - Programming and Community Building

• In consultation with the WSS Program Manager and in collaboration with the Western Success Scholars student team leaders, plan and implement educational and community building events to include developing a quarterly calendar of events and workshops for Western Success Scholars and hosting community-wide awareness events during Hunger and Homelessness Awareness Week and National Foster Care Month.
• Track budget expenditures to ensure programs/events stay within budget allocations.
• Oversee logistical needs for programs/events. Examples include purchasing supplies, establishing speaker contracts, making room reservations, ordering catering, setting up event travel, arranging for guest parking, and communication with attendees.
• Create social media and email campaigns to engage students.
• Work collaboratively with on and off community support staff to support students' attainment of basic needs, services, and academic goals.
• Develop creative solutions to enhance student engagement.
• Be a welcoming presence for all Western Success Scholars and prospective students seeking information or assistance.

25% - Under supervision of the Program Manager, implement a mentoring/ coaching relationship with assigned scholars to create a community of care and support.

• Provide consistent, individualized and community outreach to students in the WSS program.  Guide students in identifying, planning for, and overcoming potential obstacles; support successful goal completion; monitor student progress toward goals; conduct follow up with program participants; and offer advisement, as needed.
• Mentor, motivate and encourage students in self-advocacy in the college process and beyond graduation.
• Assist students with all non-academic issues
• Inform WSS students about academic, career and personal well-being resources both off and on campus.
• Coordinate student referrals to services to help overcome social and economic barriers.

20% - Student Personnel Management

• Hire, train, and schedule office student employees in collaboration with other staff.
• Complete bi-monthly payroll approval

5% - Student Record Management

• Maintain detailed student contact notes, student records and appointment calendar that provides a holistic view of how a student is progressing.
• Provide summary or disaggregated information, as requested by the WSS Program Manager, for annual or ad hoc reports.

• Bachelor's degree
• Demonstrated organizational and time management skills with an ability to manage multiple tasks in a dynamic work environment
• Ability to work effectively with diverse populations of students, faculty, and staff.
• Exceptional decision making, organization, and event planning skills
• Demonstrated commitment to customer service
• Ability to exercise professional judgment and leadership, including the ability to work independently but also in consultation with the supervisor.
• Ability to collaborate effectively as a member of a team.
• Skills in Microsoft Office 365 (Word, Excel, PowerPoint, SharePoint and Outlook).

• Master’s degree in Student Services/Higher Education, Social Work, Counseling or Education or terminal degree
• Work experience with foster youth, homeless youth, or youth in care
• Experience working with low-income, first-generation, and underrepresented students
• Experience with College Success Foundation, Washington Passport to Careers Program, or similar educational programs
• Experience supervising student staff
• Fluent in more than one language

Benefits Overview for Administrative Professional Position.

A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications. Please include the names and contact information of three professional references. References will only be contacted if necessary, with notice provided beforehand.

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 126 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); crtc@wwu.edu

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3751 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Student Affairs at vpsa.office@wwu.edu. The report can be found at: Annual Security and Fire Safety Report.

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires which includes a sexual misconduct background check.