The Kitsap Center Director of the Small Business Development Center (SBDC) is responsible for leading a professional team delivering business development expansion throughout Kitsap County.
The SBDC Kitsap Center Director collaborates in fostering partnerships with corporate and community partners that align with Western’s core values of excellence, engagement, diversity, community service, integrity and innovation. Assisting the SBDC Executive Director, this position provides leadership for developing, sustaining and coordinating strong and effective relationships with the local city and county communities, as well as with relevant partners across the state and the region.
• Strives to promote growth, expansion, innovation, increased productivity, and management improvement in small businesses, prospective small businesses and within WWU and community partners
• Leads engagement with existing business and industry to identify and support opportunities resulting in diversification and growth of opportunities for WWU faculty, staff and students
• Effectively communicate WWU’s suite of assets to the business community
This is a full-time position based out of the Kitsap SBDC in Poulsbo, WA.
This is a hybrid (partially remote) position with critical in-person responsibilities throughout Kitsap County.
Duties/ Responsibilities
Community Economic Development (10%)
- Represent WWU & the SBDC to community partners, businesses, funding agencies, policymakers and the media
- Manages communications with local stakeholders, regularly present information to local stakeholders
- Serve as an advocate for small businesses
-Maintain a working/referral relationship with representatives of other federal, tribal and state agencies providing development assistance to small businesses
Partnership Prospecting and Development and Solution Development (10%)
- Apply business and regional expertise to propose customized solutions
- Assist Executive Director in fundraising for the center with local stakeholders to maintain center sustainability
- Leads effective meetings with key stakeholders and business executives to fully comprehend business functions and identify opportunities that both match business growth strategies and WWU mission
- Leverage strong listening and problem-solving skills to meet the needs of current and prospective clients
- Maintain detailed, accurate understanding of business ecosystem and all players including for-profit, non-profit, federal, tribal, state and local government resources
Leadership - Strategy and Planning (15%)
- Assists with strategy of the organization by using performance measurements and data to guide strategic decision-making
- Keeps the SBDC Executive Director informed on regional economic influencing factors: policy, trends, issues and activities that warrant executive level oversight
- Develops regional partnerships for strategic fundraising and to increase visibility and support for the Small Business Development Centers and Western Washington University
Organizational Management (15%)
- Lead, motivates and develops Kitsap Center staff so that they are passionate about the SBDC mission and are committed to working effectively toward continual improvement
- Ensures that the organization has the appropriate systems, physical space, and technology to operate efficiently and effectively
- Develop goals and objectives for the Center, in coordination with WWU and the Washington State SBDC, and participate in long-range planning efforts and program development for all aspects of the SBDC program
- Work in partnership with the other Washington State Small Business Development Centers (WSBDC) for the purposes of program development and management, training, mentoring, networking, etc.
- Achieve economic impact goals as established by the Small Business Administration and the Washington State Small Business Development Centers related to job creation and retention
Business Advising (50%)
- Provide technical assistance to clients in areas of business that include but are not limited to the development of business plans, management issues, marketing, organizational structure, and financial analyses.
- Manage and submit client activity reports in specified formats and timelines.
- Monitor and measure key performance indicators and meet deliverables.
- Attend weekly one-on-one meetings with director, as well as participate in monthly WSBDC network regional and state conference calls and meetings.
- Maintain CBA certification, or equivalent, as specified by the SBDC Director
- Identify research or educational opportunities based on client
- Conduct, review and disseminate research.
- Represent the SBDC at events, meetings and functions on a local, state and national level.
- Develop, coordinate and conduct seminars and training programs to support specialized program needs.
- Support the development and implementation of annual strategic plan for the SBDC.
- Aptitude for problem solving and ability to teach, manage and work with clients and staff with motivation and enthusiasm.
- Communicate professionally and effectively at all levels of the organization, with other agencies and the general public, including culturally diverse populations, with the use of tact, discretion and courtesy.
- Develop, implement, and maintain referral capability with professionals, local representatives from the cities in the region, Kitsap County, Chambers of Commerce, Kitsap Economic Development Alliance, local trade associations, the local SCORE chapter, and local professional service providers, such as bankers, attorneys, accountants and consultants
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