Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western has additional sites in Anacortes, Bremerton, Everett, Port Angeles, and Poulsbo. Western is recognized nationally for its successes, such as being named one of the top public master's-granting institutions in the Pacific Northwest for 25 years in a row by U.S. News & World Report.

Western Washington University is committed to achieving excellence through advancing inclusive success, increasing our Washington impact, and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship, research, and creative activity. Western's greatest strength is the outstanding students, faculty, staff, and alumni/ae who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive. In pursuit of this excellence, individual employees are expected to establish and maintain productive and effective inclusive working relationships amongst diverse populations including staff, faculty, administration, student, and external constituents. Further, individual employees are expected to have the ability to operationalize sustainability concepts (economic, societal, environmental) into all aspects of performing their job duties.

We are seeking candidates who are interested in supporting this exciting endeavor and demonstrate the ability to work with diverse populations. Requirements include attending partial days for TA initial training on September 16 (Tuesday), Western Welcome Team training on September 17 (Wednesday), then performing related duties for three full days (8am-5pm) during Move-In Week, which will take place September 18 (Thursday) through September 20 (Saturday). Availability during all three (3) Move-In days is required. NOTE: The final schedule will be sent to selected candidates in early September 2025.

Position Responsibilities: Lasting no more than five (5) days total from September 16-20, 2025, TA staff are responsible for assisting in the management of parking areas throughout the move-in process.

Training: Study move-in plans, UR move-in procedures, and applicable campus policies.

o Understand how the TA role operates in conjunction with Parking Services and UR teams.

o Understand move-in plans, traffic flows, and procedures for assigned campus areas.

o Attend training with Parking Services and Western Welcome Team members.

Communication: Disseminate complex move-in requirements for traffic, people, and items.

o Communicate directions to incoming / outgoing cars to ensure smooth traffic flow.

o Interact with residents, parents / other family members, and staff in a positive, welcoming way.

o Provide concise information to Parking Services and other TA staff via radio.

o Promptly report any problems to designated authorities as they arise.

o Explain move-in plans and traffic flow strategies to personnel as requested.

Coordination: Monitor move-in processes.

o Direct move-in traffic of residents / families around residential buildings and to common campus landmarks.

o Monitor wait times for arriving cars and implement measures to improve the flow of traffic throughout the day.

o Manage lines of cars and provide guidance to students, families, and visitors for the next phase of the check-in process.

o Direct cars to long-term parking lots from check-in tent locations.

o Provide directions to specific residence hall and apartment locations.

Miscellaneous

o Serve as a gracious greeter for students, parents, and families as needed.

o Other duties related to traffic flow and parking processing during move-in.

Lunch provided during training sessions and on move-in days.

The State HR classification for this position is Parking Guide.

• Availability for TA initial training (September 16-17) and three (3) move-in days from September 18-20, 2025 (8am-5pm).
• Commitment to equity and inclusion to enhance the welcoming experience for students / families.
• Ability to lead and provide direction for administrative processes.
• Ability to stand for long periods of time.
• Experience in customer service.

• Previous experience working on campus housing at a college or university.
• WWU alumni.
• Must be available to work all shifts as assigned (no exceptions).
• Experience working collaboratively on a team or in groups.
• Ability to adapt and be flexible to frequent requests or changing needs.
• Ability to communicate clearly and effectively with a diverse range of people.
• Ability to work in a fast-paced environment.
• Experience with completing tasks that require a high level of attention to detail.
• Ability to work independently as well as in small teams, self-organize, and manage time effectively.
• High familiarity with WWU departments / offices, resources and buildings around campus.
• Ability to grasp and apply new concepts quickly and efficiently.
• Experience providing peer-to-peer education or direction.
• Experience with professional customer service or related service.

Application materials should address your experience related to the position responsibilities and the required and preferred qualifications.

Western Washington University (WWU) is an equal opportunity employer. In compliance with applicable laws, WWU does not discriminate on the basis of race, ethnicity, color, national origin, age, citizenship or immigration status, pregnancy, use of protective leave, genetic status, sex, sexual orientation, gender identity, gender expression, marital status, creed, religion, veteran or military status, disability or the use of a trained guide dog or service animal (including a service animal in training) by a person with a disability, or any other characteristic protected by federal, state, or local law, in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policies on Prohibiting Discrimination Based on A Protected Class and Prohibiting Discrimination Based on Sex. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 126 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); crtc@wwu.edu

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3751 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Student Affairs at vpsa.office@wwu.edu. The report can be found at: Annual Security and Fire Safety Report.

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires which includes a sexual misconduct background check.