Together we shape thriving communities, public spaces, places and economies. 

• 3 x Ongoing full-time opportunities to lead the way as a Pool Operations Supervisor at our iconic Aquatic Centre
• Based in Sydney Olympic Park (on-site) 
• Salary : $ 74,529 plus super and weekend shift penalty rates 

What’s in it for me? 

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritize work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed. 

Sydney Olympic Park Authority (SOPA) is looking for skilled and experienced Pool Operations Supervisors to lead and oversee the safe and efficient operation of our premier aquatic facilities. This key role is integral to maintaining high standards of service delivery, venue presentation, and safety, ensuring that every visitor has a memorable and secure experience at Sydney Olympic Park. 

As the Pool Operations Supervisor, you will be responsible for managing a dedicated team of lifeguards, implementing streamlined operational procedures, and ensuring that all operational requirements of the venue are met. 

 Your role will include overseeing the safe use of the facilities, quickly identifying and addressing any potential risks, and ensuring customer satisfaction through effective scheduling and resource allocation. You will also provide leadership in maintaining compliance with the Centre’s Emergency Management Plan and lead the development of your team. 

 For more information read the full Role Description: Pool Operations Supervisor  

What you will bring to the role  

• Effective planning and coordination skills for managing events across various aquatic disciplines while maintaining leisure facility operations. 
• Strong problem-solving abilities to identify and provide timely solutions for operational incidents or issues. 
• Excellent risk and safety management skills to ensure the safety of patrons, clients, and tenants. 
• Ability to supervise and develop a team, providing clear performance standards and constructive feedback. 
• Strong communication skills to engage with internal and external stakeholders effectively. 
• Proficiency in using technology to maximize efficiencies and effectiveness in operations. 
• Commitment to delivering high-quality customer-focused services and continuous improvement. 

Essential requirement 

• Experience in swimming pool supervision and pool operations
• Aquatic Technical Operator certificate (SISSS00131) or equivalent (must be willing to obtain within 6 months of employment) 
• Current - Pool Lifeguard qualifications recognised in NSW (SISSS00133)
• Provide First Aid (HLTAID 011) 
• Provide CPR (HLTAID009) 
• A Working with Children Check (WWCC) is an essential requirement for this role 
• Willing and able to work shift work on a 7-day roster 

 About us 

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.  

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments. 

Join us 

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role. 

Applications close Sunday 27th April 2025 at 11.55pm 

Should you require further information about the role please contact Josie Casal, Centre Manager Aquatic on josie.casal@sopa.nsw.gov.au. 

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months. 

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment.  

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 3, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.