Together, we create thriving environments, communities and economies.

• Unique opportunity to join the Cemeteries and Crematoria NSW team
• Ongoing Full Time Opportunity
• Office location - Parramatta.
• Salary relative to experience, and ranges from $149,739 to $173,174 + super

What’s in it for me?

Join our team to be part of an active regulator delivering exciting policy, engagement and compliance initiatives that make a difference to NSW communities. Cemeteries and Crematoria NSW offers a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

The role

CCNSW is leading the transformation of the interment sector so that all people in NSW have access to sustainable, affordable and culturally appropriate services which are provided in a consistent, transparent and accountable manner.

We are currently seeking to appoint a Manager Regulatory Strategy to define and drive improvements in the interment sector through education and guidance to ensure interment operators adopt target behaviours in line with legislation and organisational goals.

As the Manager Regulatory Strategy, you will be responsible for but not limited to:

• Leading the development of practices, operational Policy, processes, tools and intelligence initiatives to improve regulatory program delivery and stakeholder outcomes
• Developing and implementing engagement, consultation and education approaches to involve, collaborate with and empower the regulated community and improve operational and regulatory outcomes
• Leading the development, implementation and review of measures, targets, key performance indicators, and monitoring and reporting procedures to support the delivery of regulatory programs
• Applying critical analysis and strategic thinking to review regulatory programs to inform and support best practice operational options and strategies including any policy responses that may be required

For more information read the full Role Description:  Manager Regulatory Strategy

What you will bring to the role

• Possess a strong background in regulatory affairs, policy development, or a related field
• Strong analytical and problem-solving skills, with the ability to interpret complex policy and legislation
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
• Proven ability to operate effectively in a high-volume environment, ensuring robust processes are applied and workload across the team is effectively managed. 

What is an Essential Requirement:

• Tertiary qualifications or equivalent experience in strategic policy development, regulation, program development or a related discipline
• Driver’s licence and ability to travel throughout the state of NSW

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter (maximum two pages) expressing your interest and suitability for the role.

Applications close Tuesday 29th July 2025 at 11:55pm

Should you require further information about the role please contact Fiona Lansdown (Mon – Wed) via fiona.lansdown@cemeteries.nsw.gov.au or Suzie Hatherly (Wed – Fri) via suzie.hatherly@cemeteries.nsw.gov.au

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.